New American Funding - Doris Smith

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-800-450-2010
Rating: 4.58

Consumer Direct | ILA

New American Funding - Dallas, TX

4.58

(70)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Dallas, TX

https://www.newamericanfunding.com/mortgage_loans/dorissmith/

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4.58

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4.58

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Doris really did an amazing job at humanizing this process. She really made us feel that she was trying to help our family. So personable and kind.

Reply from Doris Smith

August 2nd, 2024 02:57 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Communication started out reliable but dwindled as the process went on. Professionalism was lacking severely.

Reply from Doris Smith

June 3rd, 2024 02:50 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Everyone on the team was very communicative and thorough throughout the process

Reply from Doris Smith

May 10th, 2024 03:03 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Doris was an amazing help! She was terrific!

Reply from Doris Smith

May 9th, 2024 12:18 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

It was all Doris!!! She is amazing!!! She sets the standard for how home buying should be!!! She made it so easy!!

Reply from Doris Smith

May 8th, 2024 11:41 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Excellent communication and advice. Very friendly and Doris made herself available at all times even on the weekend to work on our mortgage. Thank you

Reply from Doris Smith

April 13th, 2024 04:03 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Doris was the best she help me with my loan and teaching me she is great

Reply from Doris Smith

April 2nd, 2024 06:51 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Seemed on top of things from appraisal thru close.

Doris was attentive, timely, and very professional. She never asked for the same documents twice. She always made sure the process was moving forward, and she was persistent when she needed to be. She did a great job, and I'm so happy with...

Reply from Doris Smith

March 12th, 2024 06:06 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Smooth, although we had an issue to get on time...

Reply from Doris Smith

March 9th, 2024 03:39 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.