New American Funding - Doris Smith

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-800-450-2010
Rating: 4.58

Consumer Direct | ILA

New American Funding - Dallas, TX

4.58

(70)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Dallas, TX

https://www.newamericanfunding.com/mortgage_loans/dorissmith/

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4.58

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4.58

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Throughout the entire process I felt welcomed and responses to any inquiries were promptly investigated into and responded to. Additionally, every part of the application was streamlined, and all items were covered. I will certainly seek out...

Reply from Doris Smith

January 9th, 2025 07:35 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Thanks!! Appreciate the assistance

Reply from Doris Smith

December 18th, 2024 05:30 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Doris was amazing. We can't wait to work with her again for our next refinance. She went the extra mile.

Reply from Doris Smith

December 13th, 2024 12:51 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Working with Doris and Chad was very great and they are very supportive and accessible at all phases of the process to make it a smooth ride.

Reply from Doris Smith

November 24th, 2024 04:54 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Keep me informed at all times and made me comfortable with this big decision

Reply from Doris Smith

November 4th, 2024 03:19 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

It was not clearly explained to us that you would close an account at a different bank. This has caused major issues for us. We also had a 5% HELOC and now we are paying 9%. This is outright robbery and ridiculous. Communication was horrible....

Reply from Doris Smith

October 18th, 2024 03:48 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Got it done

Reply from Doris Smith

October 12th, 2024 03:04 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Doris works fast.

Reply from Doris Smith

September 22nd, 2024 03:42 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Doris was amazing! She listened to my concerns and helped make a plan to resolve them. Personable, honest, helpful, and real! ♥️ Jessica was great, too. Easy communication, help, and a great personality. Truly, I couldn't be happier!

Reply from Doris Smith

September 19th, 2024 02:14 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Excellent communication

Reply from Doris Smith

September 6th, 2024 07:17 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.