New American Funding - Doris Smith
Consumer Direct | ILA
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Doris was communicative and helped us navigate this process of refinancing with grace
Reply from Doris Smith
March 9th, 2026 01:57 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Doris Smith is an absolute rockstar! She was my loan officer for a refinance, and she knocked it out of the park. We hit a few bumps along the way—appraisal came in low, insurance jumped, some last-minute docs—but Doris handled every single...
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Reply from Doris Smith
February 19th, 2026 02:18 PM
Calvin, thank you so much for taking the time to share your experience. I'm pleased to hear that you felt supported throughout your refinance process. Navigating those unexpected challenges can be tricky, so I'm glad everything turned out well...
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Very helpful.
Reply from Doris Smith
February 10th, 2026 03:04 PM
Matthew, I appreciate your feedback. I'm glad I could assist you effectively. If there's anything else I can help with, feel free to let me know.
Knowledgeable, good communication
Reply from Doris Smith
December 29th, 2025 02:32 PM
I'm glad to hear that you found my communication clear and informative. It's important to me that you feel supported throughout the process. If you have any more questions or need further assistance, please don’t hesitate to reach out.
Doris was rude at times, unfamiliar with the application process Specific requirements for approval. She was condescending and if it had not been for my determination and leg work to meet the specific requirements to get approved, I would have...
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Reply from Doris Smith
December 12th, 2025 04:10 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
She was very knowledgeabl, professional, and most of all very personable. she answered all my questions and got back to me in a timely manner. No complaint.
Reply from Doris Smith
December 4th, 2025 03:33 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Great communication and everything was completed in a timely manner
Reply from Doris Smith
November 20th, 2025 03:40 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Our loan officer dois smith went well beyound what was expected of her. She is extermaly professonal. We thank her for ALL ner hard work
Reply from Doris Smith
November 3rd, 2025 04:19 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Communication! Always there to answer questions and just check in to see if we are doing ok.
Reply from Doris Smith
October 27th, 2025 02:31 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Both Doris and Stephanie were great.
Reply from Doris Smith
October 21st, 2025 03:47 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing