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Ruoff Mortgage - NMLS 141868, Fort Wayne, IN

Fort Wayne, IN

4.93

(50,148)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Sat

closed

Sun

closed

Mon

8 AM to 5 PM

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4.93

(50,148)

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5 Star

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Will was always there to answer any questions or concerns that we had. We had to get the deal done in a short timeframe with lots of moving parts. Will was always a step ahead setting clear expectations. The process was very streamlined to...

Reply from Will Strauss, Ruoff Mortgage

March 11th, 2026 07:15 PM

Hope you and your horses enjoy your new place in TN.

Chelsea made this whole process so easy! She was great to work with

Reply from Chelsea Lentes, Ruoff Mortgage

March 5th, 2026 01:23 AM

It's great to hear that the process felt easy for you, Nancy. I enjoyed working with you as well. If there's anything else you need, please don't hesitate to reach out. Thanks for your feedback!

Jeanne is amazing! She goes above and beyond! We are so lucky to have her and we will always choose her and Ruoff!

Reply from Jeanne Henry

March 14th, 2026 05:54 PM

Nicole, I’m grateful for your kind words and support. Going above and beyond for my clients is something I strive for, so it’s rewarding to know you felt well taken care of. It means a lot to have your trust and confidence, and I look forward...

Excellent response time! Smooth sailing!

Reply from Megan King

March 11th, 2026 03:58 PM

We appreciate your feedback, Thomas. It's good to learn that our response time met your expectations and that your experience went smoothly. Should you require any further support, we're here to help.

Alex was very helpful throughout the whole process. We were able to close just three weeks after having our offer accepted on the home. Alex also helped us understand our different options and how everything works. And we were doing a private...

Reply from Owner

March 15th, 2026 10:21 AM

Ethan, it was a pleasure assisting you, and I'm glad to hear that you found the guidance helpful during your home-buying process. Navigating a private sale can be intricate, and I'm happy to have been able to clarify the steps involved. If...

We had a great experience working with our loan officer, Mike. From start to finish, he made the mortgage process feel clear and manageable. He was always there for us, quick to answer questions, and responsive whenever something came up, whether...

Reply from Michael Shannon

March 16th, 2026 05:39 PM

Thank you for sharing your experience, Shane. I'm pleased to hear that the mortgage process went smoothly for you and that my efforts to provide clarity and responsiveness were helpful. It's important to me that you felt supported and confident...

The experience was seamless and I felt supported by Asheila the whole time!

Reply from Asheila Wright

March 12th, 2026 05:13 PM

Thank you Emily! I enjoy being part of your support team—that’s my goal. I’m especially excited you found the perfect home near all your Clintonville favorites. Being so close to Destination Doughnuts and Seitan's Realm is the icing on the...

Here’s a polished response you could use:The website was very easy to navigate and well organized, which made finding the information I needed simple and quick. Everything was laid out clearly, so the process felt smooth and straightforward...

Reply from Ryan Frantz, Ruoff Mortgage

March 4th, 2026 08:58 PM

Roby,Thank you very much for this awesome feedback. I really appreciate you taking the time to let us know we did so great. Congratulations to you and Kayla. I enjoyed getting to work with you on your home purchase. You both are great people...thx...

The entire process was smooth and we appreciated the extra advice we received about debt consolidation.

Reply from Chelsea Lentes, Ruoff Mortgage

March 4th, 2026 05:09 PM

It's wonderful to hear that the process was smooth for you, Robert, and that the advice on debt consolidation was helpful. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for working...

Good communication

Reply from Brian Huff

March 14th, 2026 05:03 PM

Thanks for highlighting the communication, Ethan. It's important to me that you felt informed every step of the way. If there's ever anything else you need, I'm here to help.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Branch

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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