Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Good communication
Reply from Brian Huff
March 14th, 2026 05:03 PM
Thanks for highlighting the communication, Ethan. It's important to me that you felt informed every step of the way. If there's ever anything else you need, I'm here to help.
Everyone was great.
Reply from Tony Guinta
March 4th, 2026 08:08 PM
Thank you, Robert. I'm pleased to hear that you had a positive experience with everyone at Ruoff Mortgage. If there's anything else I can assist you with, feel free to reach out.
Whether it was 4am-8pm Brenda would always awnser my questions! Even on her vaction!!!!!
Reply from Brenda Hermes, Ruoff Mortgage
March 10th, 2026 01:21 PM
Thank you so much Carson! It truly was a pleasure to work with you! Feel free to contact me anytime if you have any questions, or need anything in the future!
Sincerely,
Brenda
We were kept well informed throughout the whole process.
Reply from Tony Guinta
March 4th, 2026 08:08 PM
I appreciate your kind words, Brenda. Keeping you well informed is always my priority, and I'm glad to hear that you felt supported throughout the process. If you ever have more questions or need assistance in the future, please feel free to...
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Ryan and Justina were great to work with They got us over the finish line despite unusual circumstances. Thanks.
Reply from Ryan Langley
March 10th, 2026 01:53 PM
We appreciate your positive feedback, Matthew. It's great to know that Ryan and Justina were able to guide you through despite the unusual circumstances. Helping you reach the finish line is what we aim for, and we're glad it was a successful...
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for
Ashley Mattox, Ruoff Mortgage
Made it so easy and kept me informed at all times! Ashley was amazing to work with!
Reply from Owner
March 6th, 2026 05:20 PM
I'm glad to know that the process felt easy for you, Brad, and that you felt well-informed throughout. It was a pleasure working with you. If you have any questions or need assistance in the future, please feel free to reach out.
for
Ashley Mattox, Ruoff Mortgage
The whole process was handled with professionalism and was as easy as it could be. Ashley was amazing to work with!
Reply from Ashley Mattox, Ruoff Mortgage
March 4th, 2026 05:21 PM
Thank you so much for the kind words! I truly appreciate it. It was an absolute pleasure working with you, and I’m so glad the process felt smooth and easy along the way. Helping great people like you is the best part of what I get to do every...
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Excellent experience! Very knowledgeable and friendly staff!
Reply from Owner
March 4th, 2026 07:01 PM
Hi Ashley, thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you had such an excellent experience with us. Our entire team prides itself on providing knowledgeable guidance and a friendly, welcoming...
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Very timely experience!!! Knowledgeable and friendly staff!!
Reply from Nick Staker
March 14th, 2026 04:04 PM
Ashley, I'm pleased that you had a timely experience and found the staff to be knowledgeable and friendly. It's important to me that everything runs smoothly for you. If there’s anything more you’d like to discuss or if any questions come up...
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What I experienced as "excellent" was how easy it was to get in touch with Kevin and have questions answered quickly.
Reply from Kevin Pritchard
March 14th, 2026 04:03 PM
I'm pleased to hear that it was easy for you to reach out and get your questions answered promptly, Seth. Providing straightforward communication is something I prioritize. If you have any more questions or need further help, I'm always here...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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