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Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...

Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jeanne made me more confident in the purchase of my home. When I met her I immediately knew she had my back, which put my mind at such an ease! I knew everything that was happening with the process. She reached out before I received emails...
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Reply from Jeanne Henry, Ruoff Mortgage
July 15th, 2024 03:28 PM
Chauntesse, I'm thrilled to hear that you felt confident and at ease throughout the home buying process. It was my pleasure to keep you informed and to be available whenever you needed me. Supporting clients like you is what makes my job so...
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Jeanne is Amazing!! She is extremely knowledgeable. She is trustworthy and reliable! She ALWAYS goes above and beyond and keeps you in her best interest. This is our 3rd home purchase with her and we will ALWAYS go to her for our mortgage!!...
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Reply from Owner
July 10th, 2024 02:25 PM
I love working with you and Chad!!
Thank you for the great review!!
I worked with Jeanne Henry recently on a complex mortgage application and she was outstanding to work with. I would highly recommend both Jeanne as an individual, and Ruoff as a company.
She is the best!!! Thank you, Jeanne!
Reply from Owner
September 21st, 2026 05:32 PM
Kayla, I'm pleased to know that you had such a great experience with me. Working with clients like you at Ruoff Mortgage makes my job so rewarding.
Jeanne is excellent!
Reply from Jeanne Henry
September 21st, 2026 03:30 PM
Jason, I'm very happy to hear that you found my services excellent! Working with clients like you at Ruoff Mortgage makes my work truly rewarding.
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Blake G
Reply from Owner
September 15th, 2026 02:42 PM
Blake, thank you for your positive rating. I'm pleased to know that your experience with Ruoff Mortgage was a good one.
Very personable and willing to go the extra mile to make it work for us! Thank you for everything!!
Reply from Jeanne Henry
September 14th, 2026 08:24 PM
Blake, I'm grateful for your kind words. It's wonderful to know that my efforts made a positive difference for you. Thank you for sharing your experience!
Great experience
Reply from Jeanne Henry
August 31st, 2026 03:10 PM
Colten, I'm glad to hear you had a great experience. Thank you for sharing your feedback!
Jeanne kept us informed during the entirr entire process. She is knowledgeable,helpful and awesome to work with.
Reply from Jeanne Henry
August 25th, 2026 08:58 PM
Melinda, I appreciate your kind words. I'm glad I could keep you informed throughout the process and that you found my support helpful and enjoyable.
Jeanne Henry and Ruoff Mortgage are the absolute best. We will not work with anyone else . The entire process is simple and seamless.
Reply from Jeanne Henry
August 25th, 2026 03:04 PM
Richard, I appreciate your kind words and trust in my services and Ruoff Mortgage. I'm happy to hear that the process was simple and seamless for you. Thank you for choosing to work with me!
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About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
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Memberships
- Decatur Club
- Spyder Riders
- YMCA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery

Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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