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Jeanne Henry, Ruoff Mortgage - Senior Loan Officer | NMLS# 672863 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN
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Jeanne Henry, Ruoff Mortgage

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Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...

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Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh...... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM(Open now)
Thu
8 AM to 6 PM
Overall Ratings
4.98
(193)
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Reviews from Web
  • 5.0
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    Chauntesse P
    Fort Wayne, IN
    Posted on July 15th, 2024 03:08 PM
    Jeanne made me more confident in the purchase of my home. When I met her I immediately knew she had my back, which put my mind at such an ease! I knew everything that was happening with the process. She reached out before I received emails...
    read more
    Reply from Jeanne Henry, Ruoff Mortgage
    July 15th, 2024 03:28 PM
    Chauntesse, I'm thrilled to hear that you felt confident and at ease throughout the home buying process. It was my pleasure to keep you informed and to be available whenever you needed me. Supporting clients like you is what makes my job so...
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  • 5.0
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    Laura E
    Posted on July 9th, 2024 03:57 PM
    Jeanne is Amazing!! She is extremely knowledgeable. She is trustworthy and reliable! She ALWAYS goes above and beyond and keeps you in her best interest. This is our 3rd home purchase with her and we will ALWAYS go to her for our mortgage!!...
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    Reply from Owner
    July 10th, 2024 02:25 PM
    I love working with you and Chad!! Thank you for the great review!!
  • 5.0
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    Priscilla L
    Fort Wayne, IN
    Posted on June 9th, 2026 03:10 PM
    wasservice was excellent. I really had a great experience goi Thanks!!
  • 5.0
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    Diana L L
    Fort Wayne, IN
    Posted on June 2nd, 2026 04:13 PM
    Jeanne was excellent to work with! She was knowledgeable, accessible, and she made a stressful and anxious process as fun and as easy as it could be. I would recommend her to anyone looking for a mortgage.
  • 5.0
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    KCK
    Posted on May 22nd, 2026 05:44 PM
    Jeanne is the most amazing!!! She was recommended & lived up to the hype. She went above & beyond for us every step of the way for us as first-time homebuyers, making the process unimaginably smooth. She communicated clearly & made sure we...
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    Reply from Owner
    June 2nd, 2026 06:09 PM
    KCK, I'm truly grateful for your generous words and thrilled to hear that I could contribute to making your homebuying process smooth and successful. It's wonderful to know that my communication and flexibility were helpful to you. Celebrating...
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  • 5.0
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    Keelan C K
    Huntertown, IN
    Posted on May 22nd, 2026 05:42 PM
    Jeanne is the most amazing!!! She went above & beyond for us every step of the way for myself & my wife as first-time homebuyers, making the process unimaginably smooth. She communicated clearly & made sure we understood everything. She was...
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    Reply from Jeanne Henry
    June 1st, 2026 05:44 PM
    Keelan, I'm truly grateful for your kind words and am pleased to know that I could make your first homebuying experience smooth and fulfilling. It's wonderful to hear that my communication and support made a positive impact on your journey....
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  • 5.0
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    Cameron C
    Posted on May 19th, 2026 03:19 PM
    Jeanne is incredibly supportive, accessible, and took care of us every single step of the way. She found a credit to help with closing costs, was readily available via call/text, explained things clearly and thoroughly, and truly made us feel...
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    Reply from Owner
    June 1st, 2026 04:18 PM
    Cameron, I'm pleased to know that you felt supported and secure throughout the process. Your recommendation and kind words about my availability and thorough explanations are truly appreciated. Thank you for choosing me at Ruoff Mortgage to...
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  • 5.0
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    Cameron E C
    Huntertown, IN
    Posted on May 19th, 2026 03:17 PM
    Jeanne is incredibly supportive, accessible, and took care of us every single step of the way. She found a credit to help with closing costs, was readily available via call/text, explained things clearly and thoroughly, and truly made us feel...
    read more
    Reply from Jeanne Henry
    May 29th, 2026 03:18 PM
    Cameron, I'm glad to hear that you felt supported and safe throughout the process. Your kind words about my accessibility and thorough explanations mean a lot to me. Thank you for trusting me with your journey at Ruoff Mortgage.
  • 5.0
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    Trecie N
    Posted on May 11th, 2026 06:18 PM
    Jeanne is THE ABSOLUTE BEST!!!!!! Our experience with Jeanne you would have thought we have known each other for a lifetime because she treated as such. With that being said we were very comfortable with her. She was extremely transparent,...
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    Reply from Owner
    May 22nd, 2026 02:56 PM
    Trecie, I appreciate your enthusiastic feedback. It's appreciated to hear that you felt comfortable and valued throughout the process. I'm grateful for your recommendation to family and friends, and I'm always here to assist with any future...
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  • 5.0
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    Trecie R N
    Fort Wayne, IN
    Posted on May 11th, 2026 06:17 PM
    Jeanne is a wonderful communicator, never had to guess what was going on and was extremely fast and efficient at her job. I would definitely recommend her to other future home home buyers.
    Reply from Jeanne Henry
    May 21st, 2026 06:18 PM
    Trecie, I'm grateful for your kind words and pleased to know that you found my communication clear and efficient. It's appreciated to hear you'd recommend me to future home buyers. Thank you for your trust in Ruoff Mortgage!
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    About
    Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional
    VA
    FHA
    USDA
    First-Time Home-Buyer
    731
    /850
    Search Rank Score
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    Memberships
    • Decatur Club
    • Spyder Riders
    • YMCA
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    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 672863
    Gallery
    Jeanne Henry, Ruoff Mortgage - Gallery Photo
    Achievements
    • 35 years in the banking and mortgage industry.
    Hobbies
    • Spending time with my husband and friends riding motorcycles.
    • Spending time in the mountains.
    • Biking
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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