Top 5%
Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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8 AM to 6 PM
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Reviews from Web
Jeanne made me more confident in the purchase of my home. When I met her I immediately knew she had my back, which put my mind at such an ease! I knew everything that was happening with the process. She reached out before I received emails...
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Reply from Jeanne Henry, Ruoff Mortgage
July 15th, 2024 03:28 PM
Chauntesse, I'm thrilled to hear that you felt confident and at ease throughout the home buying process. It was my pleasure to keep you informed and to be available whenever you needed me. Supporting clients like you is what makes my job so...
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Jeanne is Amazing!! She is extremely knowledgeable. She is trustworthy and reliable! She ALWAYS goes above and beyond and keeps you in her best interest. This is our 3rd home purchase with her and we will ALWAYS go to her for our mortgage!!...
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Reply from Owner
July 10th, 2024 02:25 PM
I love working with you and Chad!!
Thank you for the great review!!
Jeanne worked her tail off to make sure we knew all documents to provide and gave us timely updates for any follow-up info they required. Highly knowledgeable and efficient, Great Customer Service!!!
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Colin Z
Jeanne was so thoughtful and courteous throughout the entire process. She was absolutely fantastic and I would recommend her to anyone!!
This is my second time working with Jeanne and we absolutely loved how helpful and knowledgable she is! Not only are we confident in the work she does but she is quick and responsive , every step of the way.
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Reply from Jeanne Henry
July 10th, 2026 05:19 PM
Carly, I'm so glad to hear that you had a positive experience working with me again. I appreciate your kind words about my responsiveness and knowledge. It's wonderful to know you felt confident throughout the process.
Jeanne is the best!!
Reply from Jeanne Henry
July 10th, 2026 03:43 PM
William, thank you for your kind words! I'm glad to know you had a positive experience.
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Haley M
Reply from Owner
July 3rd, 2026 04:33 PM
Thank you, Haley, for the perfect rating! I'm happy to know you had a positive experience.
Jeanne was fantastic and always available for help and explanations!
Reply from Jeanne Henry, Ruoff Mortgage
July 2nd, 2026 03:47 PM
Dylan, I appreciate your kind words and am glad I could be of help to you. It's great to know that my availability and explanations were valuable during your experience.
Jeanne did all of the leg work with buying our house. She was fast, knowledgeable, and informed us of each and every step that we needed to make the process as smooth as possible! We hope that Jeanne is available when we buy our next home!!!...
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Reply from Jeanne Henry, Ruoff Mortgage
June 29th, 2026 06:02 PM
Blade, I'm pleased to hear that my efforts helped make your home buying process smooth and efficient. Your kind words about my knowledge and communication mean a lot. I look forward to the opportunity to work with you again in the future!
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About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
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Memberships
- Decatur Club
- Spyder Riders
- YMCA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery
Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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