Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Easily accessible and always happy to help and clarify things for me. When our closing company closed their doors with no notice, Jason immediately called another company and made it a priority so that our closing happened when originally planned....
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Reply from Jason Kain- Best Mortgage Lender, R...
July 21st, 2026 04:09 PM
Thank you so much Janet, I appreciate the positive feedback!
for
Ruoff Mortgage - Columbus
1st class service. Keith and Becca made this process so easy. Easy directions, plenty of communication and always there to help . What can be a very tedious process, they made it seem simple. If you need a mortgage call Keith & Becca at Ruoff...
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Reply from Owner
July 24th, 2026 08:49 PM
Thank you for the wonderful review, John! We're delighted to hear Keith and Becca made your mortgage experience feel simple and stress-free. Providing clear guidance, consistent communication, and support every step of the way is exactly the...
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Titi was knowledgeable and responsive. Ruoff took the stress out of being a first time homebuyer.
Reply from Titi Adelekan, Ruoff Mortgage
July 24th, 2026 01:18 AM
Thank you so much, Crystal! It was truly a pleasure helping you through your first home purchase. I'm so glad I could make the process feel less stressful and answer your questions along the way. Congratulations on your new home, and thank...
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Dee is wonderful to work with and extremely knowledgeable . A pleasure!
Reply from Dee Waggoner
July 31st, 2026 01:16 PM
Thomas, thank you for your kind words. I'm happy to hear that you found working with me to be a pleasure and that my knowledge was helpful to you. If there's anything else I can assist you with, please feel free to reach out!
Cathe was excellent in communicating the process in a timely manner while always being available! I highly recommend if you're looking for high experience along with a smooth process.
Reply from Cathe Music, Ruoff Mortgage
July 20th, 2026 10:28 PM
Thanks so much for the review Austin! It was great to help you with the process and i hope you have many happy years there in your brand new home! I am always here for you if you need me for anything at all!
The communication from the account representative was very professional, and he was very knowledgeable
Reply from Jodi Vermillion, Ruoff Mortgage
July 21st, 2026 05:04 PM
Thank you so much for your kind words! We're so glad to hear you had a great experience working with Bruce. He takes pride in keeping clients informed throughout the process and making sure every question is answered along the way. We truly...
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Dave and Rodney kept me in the loop every step of the way. Most times in buying a new home you will have some hurdles to overcome and they assisted me everytime I needed anything. 10 star rating!!!
Reply from Dave Scully
July 28th, 2026 05:53 PM
Thank you for the great review! Rodney and I work a lot alike! Efficient with a focus on making our clients happy! Thank you for working with us!
Jim Cook, Ruoff Mortgage has received a review with 5 star rating from Carrie B
Reply from Owner
July 31st, 2026 05:42 PM
Thank you, Carrie, for the great rating. I appreciate it and am here if you need any assistance in the future.
Thanks for everything. Special appreciation to our loan officer for all assistance and explanation of all details. Our dream came true).
Reply from Lana Asesyan
July 30th, 2026 07:48 PM
Indira, I appreciate your kind words and am glad I could assist you through the process. It's wonderful to hear that your dream came true, and I'm happy I could be a part of your journey. If you have any future questions or need further assistance,...
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Communication was on par and very thorough! Never made us feel like any thing we asked was annoying or inconvenient! Laura was wonderful 👍🏽
Reply from Laura Mullen, Ruoff Mortgage
July 24th, 2026 05:26 PM
I'm glad to hear that you found the communication thorough, Stephan. It's important to me that you felt comfortable asking questions. Thank you for your kind words!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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