Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We Highly recommend Josh, communication was awesome. There were no surprises!
Reply from Owner
August 7th, 2026 04:14 PM
Thank you, Patty! I appreciate you taking the time to leave a testimonial...congratulations to you and Chuck!
Communication was Excellent!
Reply from Josh Pick, Ruoff Mortgage
August 7th, 2026 04:14 PM
Thank you, Patty! I appreciate you taking the time to complete the survey...congratulations to you and Chuck!
for
Cyndi Handley, Ruoff Mortgage
Great customer support
Reply from Cyndi Handley, Ruoff Mortgage
August 6th, 2026 01:20 PM
Bruce, I'm pleased to know you appreciated the customer support I provided. It's always my goal to ensure a positive experience for my clients at Ruoff Mortgage. If you need anything else, feel free to reach out.
10/10. She makes a stressful process seem simple. Jodi and her team are the epitome of amazing.
Reply from Owner
August 6th, 2026 01:35 PM
Thank you so much! We're so happy we could make the process feel a little less stressful. It was a pleasure helping you, and we really appreciate you taking the time to leave us a review! Congratulations on your new home, and welcome to the...
read more
I originally was approved through PNC, however their terms were unreasonable and they wouldn't work with me. Jodi answered the phone as a cold call and immediately matched my preapproval from PNC and took charge every step of the way. Her and...
read more
Reply from Jodi Vermillion, Ruoff Mortgage
August 6th, 2026 01:36 PM
Thank you so much for the awesome review! We're SO glad you decided to give us a call. It was a pleasure helping you through the process, and we're happy we could get you where you wanted to be. I'll definitely pass your kind words along to...
read more
Pam was very knowledgeable and she was incredibly nice. She kept me informed every step of the process and was always available to answer my questions.
Reply from Pam Townsend, Ruoff Mortgage
August 6th, 2026 12:18 PM
Derik, I'm grateful for your kind words. It's great to know that my efforts to keep you informed and be available throughout the process were helpful. Thank you for sharing your positive experience!
for
Kyla is great!
Reply from Kyla Henry
August 17th, 2026 01:34 PM
Andrew, I'm glad to hear that you had a great experience! Thank you for sharing your kind words.
Excellent communication and very easy and pleasant to work with. Explained the entire process as we went.
Reply from Chelsea Lentes, Ruoff Mortgage
August 6th, 2026 02:18 AM
I'm grateful for your kind words, Kaitlin. It's nice to know that my communication and explanations made the process easy and pleasant for you. If you ever need further assistance, please don't hesitate to reach out.
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Autumn F
Reply from Owner
August 17th, 2026 03:50 PM
Thank you, Autumn, for the 5-star rating. I'm grateful for your support and trust in my services at Ruoff Mortgage.
First time buying a home and Justin made the process very easy and was very helpful throughout the entire proces. If I did not understand something he helped me understand everythin. very good experience!
Reply from Justin Phillips, Ruoff Mortgage
August 6th, 2026 02:27 PM
Thank you! Happy I could help make your first homebuying experience a positive one. It was a pleasure working with you, and I wish you many great memories in your new home. Congratulations!
2051–2060 of 49775
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us