Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
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Ashley Mattox, Ruoff Mortgage
Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Michael B
Reply from Owner
August 27th, 2026 01:12 PM
Thank you so much, Michael, for the 5-star review! ⭐⭐⭐⭐⭐ I truly appreciate your support and the opportunity to work with you. Thank you for trusting me with your home financing!
for
Ashley Mattox, Ruoff Mortgage
easy process. friendly and knowledgeable people
Reply from Ashley Mattox, Ruoff Mortgage
August 25th, 2026 03:48 PM
Thank you so much for the kind words! We’re so glad we could make the process easy and provide a friendly, knowledgeable experience along the way. We truly appreciate you trusting our team! 🏡❤️
Brian did a wodnerful job from start to finish. Explained everything we needed, was quick to respond, and make the process so easy! We are so grateful!
Reply from Brian Courtney
September 4th, 2026 03:05 PM
Lauren, I'm pleased to hear that you found the process easy and well-explained. Your gratitude means a lot to me, and I'm happy I could assist from start to finish. Thank you for your kind words!
Great guy to work with. Professional, knowledgeable. Has helped me on 2 loans. Would recommend to anyone.
Reply from Owner
September 7th, 2026 05:37 PM
Corey, thank you for your kind words. I'm happy to have been able to assist you with both of your loans, and I appreciate your recommendation.
Gene was awesome! He answered my questions and really helped me understand the proces! He made buying a house a little less stres!
Reply from Gene Cooney
August 25th, 2026 03:14 PM
Thank you so much for the 5 star Rating and Kind Words!! It was my absolute pleasure working with you and wish you nothing but the best!! ENJOY YOUR NEW HOME!!!If you every have any questions in the future or looking to refinance when rates...
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Communication and knowledge of loan and process
Reply from Dave Scully
August 25th, 2026 05:30 PM
Thanks you for working with us again, Corey! Enjoy that new house I am sure your family will love it!
Josh was very responsive and always eager to answer any question! He gave us options, was always attentive, and always thorough with explination. He was great to work with as a first time home buyer with lots of questions!
Reply from Josh Pick, Ruoff Mortgage
August 25th, 2026 01:59 PM
Thanks Tori! I appreciate you taking the time to complete the survey and leave your feedback. Congratulations to you and Tyler!
I think the process was simple with the help from my loan officer
Reply from Tyler Wampler, Ruoff Mortgage
September 3rd, 2026 10:35 AM
I'm glad that I could help make the process simple for you, Dale. If you need any further assistance, feel free to reach out.
for
Ruoff Mortgage - Grand Rapids
Great expericne
I wish your loan officers would commuicate better wih each. I had 2 people wanting me to send them the same info that I sent the first one. Glad we finally got this figured out .
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:08 PM
Thank you for your feedback. I apologize for the frustration and duplicate requests. We should have done a better job communicating why they were needed again (different format was needed) and coordinating those requests within our team. I’m...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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