Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
I wish your loan officers would commuicate better wih each. I had 2 people wanting me to send them the same info that I sent the first one. Glad we finally got this figured out .
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:08 PM
Thank you for your feedback. I apologize for the frustration and duplicate requests. We should have done a better job communicating why they were needed again (different format was needed) and coordinating those requests within our team. I’m...
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JT was always on top of things . He was quick to answer questions and always clarified anything we needed. He made the process so easy and I would recommend him to anyone .
Reply from JT Roemer, Ruoff Mortgage
August 27th, 2026 02:24 PM
Thank you for sharing your experience, Stephanie. I'm glad I could make the process easy for you and provide the clarity you needed. Your recommendation means a lot to me. Enjoy your wonderful new condo and it was my pleasure to meet you ma'am!...
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Cheryl Is the Best!!!!!!!
Reply from Owner
September 4th, 2026 03:39 PM
Aaron, I'm grateful for your kind words. It's nice to know you had a positive experience working with me.
Was very good experience didn't take long once the process started and was very easy to do the things on portal that needed done
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:09 PM
Rex Jr, Thank you so much for the feedback! I’m glad the process was easy and moved quickly once we got everything started. We work hard to make the mortgage process as simple and convenient as possible, so it’s great to hear that our online...
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Everything
Reply from Jamie Freeze, Ruoff Mortgage
September 5th, 2026 01:21 PM
Seth, it was so great working with you and Sarah again! Best wishes!
for
Cyndi Handley, Ruoff Mortgage
Cyndi is an excellent loan officer.She makes sure you are aware of anything that has to be done and she is always watching out for you like a mother hen.You can easily form a relationship with her so it feels like a family member is guiding...
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Excellent ExperienceI had a great experience working with Kelly at Ruoff Mortgage. She was professional, knowledgeable, patient, and always willing to answer my questions throughout the home-buying process. Kelly kept me informed, explained...
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Reply from Kelly Durnell, Ruoff Mortgage
August 25th, 2026 11:48 AM
You did it! It took some time but what a sweet home~ Thank you for your kind words...you worked just as hard as I did.. I will always be here to help you!
Communication was clear and very timely.
Reply from Jennifer Meyer
August 24th, 2026 04:35 PM
Thank you so much for working with me. I appreciate the feedback you have provided, if you ever have any questions please feel free to reach out.
Communicated well and kept me informed on status
Reply from Jeff Hammel, Ruoff Mortgage
August 24th, 2026 04:25 PM
I appreciate your feedback, Jeff. So happy that your mom now is closer to home and will have the family support she needs. Thanks again.
the team was awesome. Mark was uber responsive and was quick to provide solutions
Reply from Mark Hardin, Central Indiana | Ruof...
August 24th, 2026 07:32 PM
Brian, thank you for your kind words. I'm happy to hear that you found the team awesome and appreciated my responsiveness. It's important to me to provide quick solutions and support throughout the process.
1371–1380 of 49743
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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