Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
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Justin made communication so easy and we never had any problems. Everything with Ruoff and especially Justin was simple. When we needed to have documents uploaded Justin was quick to let us know as well as getting emails that there were new...
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Reply from Justin Jones
September 7th, 2026 02:36 PM
Mary, I'm pleased to hear that my communication and support made your experience with Ruoff smooth and straightforward. It's great to know that you appreciated the quick response times and assistance with document uploads. I'm looking forward...
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overall knowledge, could answer all questions, friendly
Reply from Thea Druley
September 7th, 2026 03:10 PM
Michael, I appreciate your feedback on my knowledge and friendliness. It's good to know that I could answer all your questions effectively. Thank you for taking the time to share your experience with Ruoff Mortgage.
Jason was so easy to work with and helped me through the entire process . His communication and any questions I had he was always very responsive.
Reply from Justin Phillips, Ruoff Mortgage
August 27th, 2026 12:03 PM
Thank you for the kind words! I truly enjoyed working with you and helping guide you through the process. I’m glad I could make things easy and always be available when you had questions. Congratulations again, and thank you for trusting me...
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Friday night at 5 o'clock she changes the whole fricking deal doubles are down payment and the price of the house goes up and nobody can tell us why so the money I was gonna use to make the repairs on the house I bought she put total down payment...
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Overall amazing and smooth experience. All of my questions were quickly addressed and answered. If I ever buy another house in the future I will definately be using Julie and her team again.
Reply from Julie Sammons
August 26th, 2026 06:39 PM
I'm glad to hear you had a smooth experience, James. It's great to know that I could address your questions quickly. I look forward to assisting you again if you decide to buy another house in the future.
Craig was absolutely amazing to work woth with from the first phone call to all the follow up's , he was avaialble and explained every step of the process in detail. The paperwork was transparent , easy to follow, read and understand. I couldn't...
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Reply from Craig Chamberlain
September 7th, 2026 04:21 PM
Kelly, I appreciate your kind words about your experience with me at Ruoff Mortgage. I'm glad to hear that the process was clear and transparent for you. Your satisfaction is important to me, and it's good to know I could assist you effectively....
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friendly knowledgeable and very helpful along the whole process
Reply from Gene Cooney
September 1st, 2026 03:03 PM
Thank you for the 5Star Review and kind words!!! It was a pleasure to work with you!!! If you need anything, please let me know, I am only a phone call or text away!!Enjoy your New Home!! If you have any friends or family members who may be...
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Excellent communication with the
Wverythjng was made super simple, all the jnformatiom information was quickly relayed and the whole process was a breeze
Reply from Chanlar Myers, Ruoff Mortgage
August 26th, 2026 06:13 PM
Alicia, it was an absolute honor to help you purchase your first home! Your kind words mean so much to me. Thank you for trusting me to be a part of such an exciting milestone. Congratulations again!!
From day one, Dawn and Austin were GREAT to work with. Both were wonderful with communication, explaining the process and steps, and overall just very helpful throughout my whole journey. I'd definitely recommend Ruoff to others. Thanks guys!!...
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Reply from Dawn Hoppes
September 7th, 2026 03:49 PM
Samantha, I'm grateful for your kind words and recommendation. It's wonderful to know that Austin and I could provide helpful communication and support throughout your journey. Thank you for trusting Ruoff Mortgage!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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