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Justin Jones
Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer...... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM(Open now)
Thu
8 AM to 6 PM
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Reviews from Web
Justin really helped me out with learning how the process of buying a home works, from the start to finish he had our backs and made sure that if we didn't understand something to ask. He explained every step of the process and broke it down...
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Reply from Owner
June 4th, 2026 01:13 PM
Aaron, I appreciate your thoughtful feedback and I'm glad to hear that you felt supported throughout the home-buying process. It's great to know that my explanations were helpful and that you felt comfortable asking questions. Thank you for...
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Justin was very helpful with answering all my questions as a first time home buyer and made sure that I understood everything before going forward
Reply from Justin Jones
June 3rd, 2026 06:02 PM
Aaron, I appreciate your kind words and am glad to hear that I could assist you with your questions as a first-time homebuyer. It's good to know that you felt informed and understood each step of the process.
Justin was very quick to respond, very knowledgeable, and always very helpful when we had any questions or concerns!
Reply from Justin Jones
June 3rd, 2026 06:00 PM
Olivia, I'm grateful for your kind words and pleased to know that my responsiveness and knowledge were helpful to you. It's nice to hear that you felt supported throughout the process. Thank you for sharing your positive experience!
Thank you!
Reply from Justin Jones
June 3rd, 2026 05:57 PM
Brittany, thank you for your kind words! I'm pleased to know that you had a positive experience.
Justin is one of the few lenders that are actually good. He communicates fast and doesn’t play games with you. Would recommend to anyone. Great lender and a great guy.
Reply from Owner
June 3rd, 2026 05:56 PM
Matt, I appreciate your kind words and recommendation. I pride myself on upfront and honest communication, so it's good to know that my straightforward communication and approach were helpful to you. Thank you for sharing your positive experience!...
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Justin Is the best . Have several clients that have worked with him and always said great things.
Reply from Justin Jones
June 3rd, 2026 05:56 PM
Matt, I appreciate your kind words and the trust you and your clients have placed in me. It's great to hear that their experiences have been positive, and I'm thankful for the opportunity to work with them and you. I look forward to our continued...
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Working with Justin was an excellent experience from start to finish. He was always available to answer questions and took the time to explain every step of the process clearly and thoroughly. His communication was outstanding. He kept us informed...
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Reply from Owner
June 1st, 2026 12:36 PM
Whitney, I'm grateful for your thoughtful review and glad to know the experience was excellent for you. It's appreciated to hear that my responsiveness and professionalism stood out, and that you felt supported throughout the process. Your...
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Working with Justin was an excellent experience from start to finish. He was always available to answer questions and took the time to explain every step of the process clearly and thoroughly. His communication was outstanding. He kept us informed...
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Reply from Justin Jones
June 1st, 2026 12:11 PM
Whitney, I'm thankful for your kind words and I'm pleased to know that you found the experience excellent from start to finish. It's great to hear that my communication and dedication made the mortgage process smooth for you. Your recommendation...
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Justin Jones has received a review with 5 star rating from Sam R
Reply from Owner
May 14th, 2026 02:01 PM
Thank you for the great rating, Sam. I appreciate your support! I am happy to see you and Maeve into the perfect first house.
Justin was very helpful and made sure we knew everything that we needed to and made the process very easy for us. We had no issues whatsoever and loved our experience.
Reply from Justin Jones
May 14th, 2026 02:02 PM
I'm glad to hear that the process was easy for you, Sam, and that you had a great experience. It's wonderful to know that I could be helpful and provide all the information you needed. Thank you for sharing your positive feedback!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
Conventional Loans
FHA Loans
USDA Loans
Down Payment Assistance
Debt Service Coverage Ratio (DSCR) Loans
Bank Statement Loans
New Construction
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Memberships
- MIBOR
Addresses and Serving Areas
Year Started
2020
Time Zone
Eastern Standard Time (EST)
Licenses
- IN NMLS: 2002890
- OH: MLO-OH.2002890
Hobbies
- Spending time with family and friends
- Avid sports fan - Purdue, Packers, Brewers, Bucks, Red Wings, Chelsea FC
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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