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Justin Jones
Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Responsive and professional.
Justin was extremely personable and helpful. Easiest loan process we have ever done
excellent in all facets of loan
Reply from Justin Jones
September 28th, 2026 07:09 PM
Allen, I'm happy to hear that you found my assistance excellent in all aspects of your loan process with Ruoff Mortgage. Your feedback is greatly appreciated.
Justin made the financing process so exceptional! He kept in touch with us, explained every detail and misunderstanding on my part. He answered every question we had about the loan process , and never made us feel silly for asking. I will highly...
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Reply from Justin Jones
September 28th, 2026 07:36 PM
Shannon, I'm so glad to hear that I could help make the financing process clear and comfortable for you at Ruoff Mortgage. I appreciate your kind words and your willingness to recommend me to your friends and family.
Justin made communication so easy and we never had any problems. Everything with Ruoff and especially Justin was simple. When we needed to have documents uploaded Justin was quick to let us know as well as getting emails that there were new...
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Reply from Owner
September 14th, 2026 01:53 PM
Thank you, Mary, for your wonderful feedback. I'm glad to hear that the communication and support I provided made your experience with Ruoff smooth and efficient. It's great to know that you plan to return for your next home purchase, and I'm...
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Justin made communication so easy and we never had any problems. Everything with Ruoff and especially Justin was simple. When we needed to have documents uploaded Justin was quick to let us know as well as getting emails that there were new...
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Reply from Justin Jones
September 7th, 2026 02:36 PM
Mary, I'm pleased to hear that my communication and support made your experience with Ruoff smooth and straightforward. It's great to know that you appreciated the quick response times and assistance with document uploads. I'm looking forward...
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Justin Jones has received a review with 5 star rating from Benjamin P
Reply from Owner
August 13th, 2026 03:41 PM
Thank you for the great rating, Ben! I'm pleased to know that your experience was positive. I loved working with you and Molly to find the perfect house for you both. Please don't hesitate to reach out should you need anything.
Was really helpful with everything.
Reply from Justin Jones
August 13th, 2026 03:40 PM
Ben, thank you for the kind words and opportunity to help you and Molly with the purchase of your first home together. I'm glad to hear that you found my assistance helpful. I look forward to staying in touch with you both. Please reach out...
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Justin at Ruoff was excellent throughout our entire home-buying process. He was knowledgeable, responsive, and always took the time to clearly explain each step along the way. His professionalism and support made the experience smooth, efficient,...
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Reply from Justin Jones
July 30th, 2026 04:36 PM
Andrew, I appreciate your kind words and am pleased to hear that my support and professionalism made your home-buying process smooth and efficient. It's great to know that my explanations were helpful during this important time. Thank you for...
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Justin was an excellent communicator and even better with his response time. The service speaks for itself
Reply from Justin Jones
July 13th, 2026 06:33 PM
Andrew, I appreciate your kind words and am glad to hear that you valued my communication and response time. It's encouraging to know that the service met your expectations. Thank you for sharing your experience!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
Conventional Loans
FHA Loans
USDA Loans
Down Payment Assistance
Debt Service Coverage Ratio (DSCR) Loans
Bank Statement Loans
New Construction
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Memberships
- MIBOR
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Eastern Standard Time (EST)
Licenses
- IN NMLS: 2002890
- OH: MLO-OH.2002890
Hobbies
- Spending time with family and friends
- Avid sports fan - Purdue, Packers, Brewers, Bucks, Red Wings, Chelsea FC
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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