Eric Cox, Ruoff Mortgage
VP Branch Manager | NMLS# 139470 | Ruoff Mortgage ...
Purdue University
Additional Licenses: NMLS# 139470.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
It was my first time buying a house or really making any big purchase at all and Eric was excellent. He answered any and all questions I had and really made sure I knew what was going on through the process. I loved that the loan butler app...
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Eric is a dear friend for over 30 years and he went above and beyond for me. He was available at all hours if I had a question and even came to my closing in person. I've sent many people to Eric but this was my first personal experience with...
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My entire experience with Eric! He was patient in asking my questions and guiding me through the process. Since the loss of my husband, I have had to navigate business matters alone. Eric made it easy for me.
Reply from Eric Cox
September 9th, 2026 05:35 PM
Thank you so much for the kind words. You were a pleasure to work with again!
Easy process
Reply from Eric Cox
September 7th, 2026 03:55 PM
Brianne, I'm glad to hear that you found the process easy. Thank you for sharing your experience.
Eric was wonderful to work with. He kept us update every step of the process and answered all the questions we had right away. One thing we truly appreciated was how he explained things to us and didn’t make us feel like we weren’t understanding....
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Reply from Eric Cox
August 27th, 2026 06:35 PM
Jason, I appreciate your thoughtful feedback and am pleased to know that you felt informed and understood throughout the process. It's great to hear that my explanations were helpful. Thank you for your kind recommendation and for choosing...
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Eric and every team member I interacted with was very knowledgeable about the services offered. They were also very willing to help me with any questions or concerns I have throughout the process. This was the most thing was process. I've been...
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Reply from Owner
August 21st, 2026 07:42 PM
Anne, I appreciate your kind words and am glad to hear that you found my team and me knowledgeable and helpful throughout your home buying journey. It's wonderful to know that you had a positive experience with us. If you have any more questions...
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Eric and every team member I interacted with was very knowledgeable about the services offered. They were also very willing to help me with any questions or concerns I have throughout the process. This was the most thing was process. I've been...
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Reply from Eric Cox
August 20th, 2026 03:29 PM
Anne, I'm happy to know that you found my team and me knowledgeable and helpful throughout your home buying process. It's great to hear it was a positive experience for you. If you have any more questions or need further assistance, please...
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Our closing was on time and we appreciated Eric for his diligence is helping that happen.
Eric was very friendly and was quick to respond to us with any issues we might have had. he also noticed that our home insurance quote was much higher than normal and suggested that we shop around for a better quote . We were able to secure...
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Reply from Eric Cox
August 17th, 2026 05:23 PM
Shelby, I'm glad to hear that I could assist in finding a better home insurance quote for you. It's great to know that my responsiveness and suggestions were helpful in your experience. If you ever need further assistance, please feel free...
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staff was great to work with, everyone I delt with at Ruoff was kind and informed.
10 of 120
About
Additional Licenses: NMLS# 139470.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
First Time Homebuyers
VA Loans
FHA Loans
USDA Loans
Conventional Loans
New Construction Loans
Jumbo Loans
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Education
- Purdue UniversitySecondary Education and Teaching
Positions
- Ruoff Mortgage - Branch ManagerApr 23rd, 2010 - Current
Memberships
- BAGL
- NRA
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 139470
Gallery
Awards
Hobbies
- Fishing
- Music
- Purdue Sports
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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