

Eric Cox, Ruoff Mortgage
VP Branch Manager | NMLS# 139470 | Ruoff Mortgage ...


Purdue University
Additional Licenses: NMLS# 139470.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
It was my first time buying a house or really making any big purchase at all and Eric was excellent. He answered any and all questions I had and really made sure I knew what was going on through the process. I loved that the loan butler app...
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Eric was wonderful to work with. He kept us update every step of the process and answered all the questions we had right away. One thing we truly appreciated was how he explained things to us and didn’t make us feel like we weren’t understanding....
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Eric and every team member I interacted with was very knowledgeable about the services offered. They were also very willing to help me with any questions or concerns I have throughout the process. This was the most thing was process. I've been...
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Reply from Owner
August 21st, 2026 07:42 PM
Anne, I appreciate your kind words and am glad to hear that you found my team and me knowledgeable and helpful throughout your home buying journey. It's wonderful to know that you had a positive experience with us. If you have any more questions...
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Eric and every team member I interacted with was very knowledgeable about the services offered. They were also very willing to help me with any questions or concerns I have throughout the process. This was the most thing was process. I've been...
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Reply from Eric Cox
August 20th, 2026 03:29 PM
Anne, I'm happy to know that you found my team and me knowledgeable and helpful throughout your home buying process. It's great to hear it was a positive experience for you. If you have any more questions or need further assistance, please...
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Our closing was on time and we appreciated Eric for his diligence is helping that happen.
Eric was very friendly and was quick to respond to us with any issues we might have had. he also noticed that our home insurance quote was much higher than normal and suggested that we shop around for a better quote . We were able to secure...
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Reply from Eric Cox
August 17th, 2026 05:23 PM
Shelby, I'm glad to hear that I could assist in finding a better home insurance quote for you. It's great to know that my responsiveness and suggestions were helpful in your experience. If you ever need further assistance, please feel free...
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staff was great to work with, everyone I delt with at Ruoff was kind and informed.
Ruoff did a fantastic job. Everything was very seamless, easy and convenient. They worked hand and hand with our realtor company, every step of the way from the staring process to the closing. Having a large number of documents signed via online...
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Reply from Owner
August 3rd, 2026 03:09 PM
Justin, I appreciate your kind words about your experience with Ruoff Mortgage. It's great to hear that the seamless coordination with your realtor and the convenience of online document signing made the process easier for you. If there's anything...
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Eric did a fantastic job especially after taking over our account from Brian who also did a fantastic job. Everything was very seamless, easy and convenient. Having a large number of documents signed prior to close made the closing process...
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Reply from Eric Cox
August 3rd, 2026 06:32 PM
Justin, I'm grateful for your kind words and pleased to know that you found the transition smooth and the process convenient. It's great to hear that signing documents ahead of time helped make your closing process quick and easy. If there's...
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Made it nice, easy, and simple on my end. made it stress free.
Reply from Eric Cox
August 3rd, 2026 04:29 PM
Devin, I'm pleased to hear that your experience was nice, easy, and stress-free. If there's anything else I can do to assist you, please let me know.
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About
Additional Licenses: NMLS# 139470.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
First Time Homebuyers
VA Loans
FHA Loans
USDA Loans
Conventional Loans
New Construction Loans
Jumbo Loans
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Education
- Purdue UniversitySecondary Education and Teaching

Positions
- Ruoff Mortgage - Branch ManagerApr 23rd, 2010 - Current
Memberships
- BAGL
- NRA
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 139470
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Awards
Hobbies
- Fishing
- Music
- Purdue Sports
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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