Ruoff Mortgage - NMLS 141868's Cover Image

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN

Fort Wayne, IN

4.93

(49,702)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM(Open now)

Fri

8 AM to 5 PM

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4.93

(49,702)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.

Reply from Owner

September 3rd, 2026 01:00 PM

Thanks Jeremy, and congratulations again on your home purchase! It was a pleasure working for you and I appreciate you taking the time to complete the survey and leave a testimonial. I'm here if you have any questions or need anything in the...

Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.

Reply from Josh Pick, Ruoff Mortgage

August 31st, 2026 05:46 PM

Thorough, timely notifications and Loan Butler made the process so mich quicker and easier

Reply from Owner

September 1st, 2026 12:45 PM

We're grateful for your feedback, Craig. It's good to know that our timely notifications and Loan Butler helped make the process quicker and easier for you. I appreciate you and Traci! Enjoy your new home! I'm sure you and your family will...

Thorough, timely notifications and Loan Butler made the process so mich quicker and easier

Reply from Matt Koch

September 1st, 2026 12:45 PM

We're glad to hear that our thorough notifications and Loan Butler helped make the process quicker and easier for you, Craig. Thank you for sharing your positive experience with us.

Cheryl is experienced and very knowledgeable in her area of work. She happily explained and guided us every step of the way.

Reply from Cheryl Wooster, Ruoff Mortgage

September 8th, 2026 07:26 PM

Amanda, I'm glad to know that you found my guidance helpful throughout the process. Your recognition of my experience and knowledge means a lot to me. Thank you for sharing your positive experience!

Miss Lori was such a pleasure to work with. I trusted her completely and felt I was in good hands. Her level of communication and motivation was unparalleled to anything I have ever experienced. She is amazing!

Reply from Lori Fetter

September 10th, 2026 03:07 PM

Aisha, I'm grateful for your kind words and pleased to hear that you felt well-supported throughout the process. Thank you for trusting me with your mortgage needs at Ruoff Mortgage.

Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from C

Reply from Owner

September 6th, 2026 11:09 PM

Thanks for the 5-star review Caleb!

Quick responses and clear explanations

Reply from Doug Carroll, Ruoff Mortgage

August 31st, 2026 04:18 PM

Thanks for the kind words and the 5-star review Caleb! The Carroll Team always strives to provide great communication and it's awesome to hear we delivered. Congrats again on your first home! Reach out if ever anything we can help with.

I was connected with Eileen YEARS ago, when purchasing a home first became a goal of me and my husband's. We weren’t ready to buy a house like we thought at that time, but I kept her in mind. Eileen was so patient, helpful and great to work...

Reply from Eileen Howard

September 10th, 2026 02:49 PM

Kayla, I'm pleased to hear that you found both my and Dawn's support helpful throughout your journey towards homeownership. It's wonderful to know that our patience and assistance made a positive impact on your experience. Thank you for trusting...

Friendly attitudes for everyone! very knowledgeable and explained every question o had thorough and easy to where I could understand!

Reply from Doug Carroll, Ruoff Mortgage

August 31st, 2026 02:26 PM

Thanks for the kind words and the 5-star review Steve! It was great working with you and meeting you at closing. Reach out if ever anything we can do and if the rates fall quite a bit, we'll take a look at a refinance in the future.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Branch

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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