Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
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Reviews from Web
Everyone was Very personalable and helpful
Reply from Scott Phegley
September 11th, 2026 03:11 PM
I'm glad to hear that you found everyone personable and helpful, Elena. It's great to know that your experience with us was positive.
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Traci L
Reply from Owner
September 1st, 2026 12:43 PM
We appreciate your perfect rating, Traci. Thank you for choosing Ruoff Mortgage!
Matt's a freat guy, very knowledgeable.
Reply from Matt Koch
September 1st, 2026 12:44 PM
Thanks so much Traci! I really hope that you and Craig have such a great time in your new second home and build tons of memories!
am so happy for doing this process so fast and I got an excellent communication with everybody and make me so happy I buy this housthaou everybody for doing great. Great job.
Reply from Julie Carroll, Ruoff Mortgage
August 31st, 2026 07:49 PM
Thank you so much Carlos!!! It was awesome working with you again!
She makes it so easy for you and walks you through anything you don't understand . Kate is great
Reply from Owner
September 11th, 2026 05:49 PM
Thank you, Jimmy. I'm happy to hear that I could make the process easier for you and provide clear guidance. Your feedback means a lot to me.
She walked me through everything any time I asked
Reply from Kate Cusack, Ruoff Mortgage
August 31st, 2026 07:24 PM
It was wonderful to work with you, Jimmy, and I am so happy you're in your new home! Congratulations!!
Dan was always available for any questions we had. He made it a lot easier. Kept us sane. Lol
Reply from Dan Smith, Ruoff Mortgage
August 31st, 2026 08:12 PM
Wanda,
It was so wonderful working with you and Roy. It was great getting to know you both a little better. If you ever need anything, you've got my cell - I'm here for you when you need me. Talk soon!
Donnie was always avaliable and answered quickly on any questions I had
Reply from Donnie Dodson, Ruoff Mortgage
August 31st, 2026 03:39 PM
I'm grateful for your kind words, Kammon. It's good to know that I could be available and responsive to your questions. Thank you for sharing your experience.
Chelsea went above and beyond for us throughout the entire process. She kept us in the loop throughout the whole thing and was always available to answer any questions. Highly recommend !
Reply from Chelsea Lentes, Ruoff Mortgage
August 31st, 2026 04:10 PM
Thank you so much!! 🥹 I truly appreciate you trusting me to be part of such a big moment. Keeping my buyers informed and making sure you never feel like you’re left wondering what’s happening is so important to me. I’m so happy for you guys...
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Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.
Reply from Owner
September 3rd, 2026 01:00 PM
Thanks Jeremy, and congratulations again on your home purchase! It was a pleasure working for you and I appreciate you taking the time to complete the survey and leave a testimonial. I'm here if you have any questions or need anything in the...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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