Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
Sun
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Theri Isaacs - Northpointe Bank has received a review with 5 star rating from Steve B
Reply from Owner
August 24th, 2026 02:14 PM
Thank you Steve! It was a pleasure!
Theri was great to work with. She kept us informed, o came obstacles, and ensured we met our timeline for closing. Overall very satisfied.
Reply from Theri Isaacs - Northpointe Bank
August 21st, 2026 10:45 PM
It was my pleasure to assist! Congratulations!
Jim was amazing to work with! He was so patient and clarified all the questions we had as first time home buyers! Couldn't have imagined a better experience!
Reply from Jim Van Law - Northpointe Bank
August 21st, 2026 05:09 PM
Genny, I appreciate your kind words. It's great to know that my patience and clarification were helpful to you. Thank you for sharing your positive experience!
Ken was very cordial and very responsive no matter what day or time it was. He was very helpful at times when needed and overall just great to work with. I would highly recommend him to anyone.
Reply from Ken Ahrens
August 28th, 2026 12:38 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Rob was very responsive and great to work with!
Reply from Rob Cowley - Norhpointe Bank
August 21st, 2026 02:57 PM
Hi Courtney! Thank you so much! It was an absolutely pleasure working with you and I wish you all the very best in your new home!
Jim was fantastic to work with. From my first contact with him to closing was 14 days. Kept up well informed and was very easy to work with. Response time to emails and text was lightning fast!. Highly recommend Jim and Northpointe!
Jim was fantastic to work with. From my first contact with him to closing was 14 days. Kept up well informed and was very easy to work with. Response time to emails and text was lightning fast!. Highly recommend Jim and Northpointe!
Reply from Jim Koops
August 27th, 2026 05:52 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
for
Northpointe Bank - Atlanta
Donnie was a joy to work with and was understanding of my problems
Donnie was very pleasant and easy to work with
Reply from Donnie Crane
August 27th, 2026 03:13 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
for
Northpointe Bank - Grand Rapids, MI
Rob and Colleen are a superior loan team to work with. Everything about it was easy, and reasonable.
691–700 of 22188
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender