Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
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Reviews from Web
Great experience and service
Reply from Kelly Lee - Northpointe Bank
August 25th, 2026 07:00 PM
Thank you Nichole. I am thankful that everything worked out. Enjoy your new home!
Zach was great to work with. He answered all of the questions I had
Reply from Zack Maurer
August 31st, 2026 02:57 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Quick response time.
Reply from Ryan Bird
August 31st, 2026 04:22 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jeff is AWESOME. For once I fully understood what was going on at each step of the loan process and I could trust that Jeff was going to give me the information straight. I would choose to work with Jeff on every loan forever if I could. That...
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Jeff made the experience personal from the beginning. He took pride in his role in the process and was willing to discuss anything I needed to talk through along the way. There wasn't a moment that I didn't trust Jeff and that is difficult...
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Reply from Jeff Morgan
August 31st, 2026 04:09 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
I have worked with Jeffrey Lefkowitz and the team at Northpointe bank several times in the past and always have the best experience. He takes the time to explain and find the best loan to meet my needs. The staff provided quick, efficient work...
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Reply from Northpointe Bank: Jeffrey Lefkowitz...
August 31st, 2026 06:57 PM
Debra, Thank you so much for your continued trust! It’s always a pleasure working with you and I truly appreciate you choosing our team again. I hope you enjoy your new home and make many great memories there!
Good communication.
Good customer service.
Experience.
Friendliness.
Reply from Jeff Morgan
August 31st, 2026 05:12 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
We were able to close with no problems
Reply from Jesse Cronen - Northpointe Bank
August 22nd, 2026 12:37 PM
Brandy, I'm pleased to hear that your closing went smoothly. Thank you for sharing your experience with me.
Jim and his team were super responsive and professional. Our Loan was processed and approved in record time. Jim was very courteous and always available to answer questions. I give him 5 stars and would recommend him again and again
Reply from Owner
August 22nd, 2026 02:41 PM
Ana, I appreciate your kind words and am happy to hear that you found our team responsive and professional. It's great to know that the loan process met your expectations. Thank you for your recommendation!
Jim and his team were extremely responsive and professional! They got our Loan approved in record time. I would definetely recommend him and use his services again in the future
Reply from Jim Van Law - Northpointe Bank
August 22nd, 2026 02:45 PM
Ana, I appreciate your kind words!! Your home is breathtaking. Congratulations.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender