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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • J
    Jacob B
    Memphis, TN
    Posted on September 2nd, 2026 04:29 PM
    Ryan is very professional and helps makes the whole loan process as easy as possible. If you have any questions Ryan and his team will answer in a timely manner.
    Reply from Ryan Guess
    September 9th, 2026 04:29 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • D
    Daniel F
    Garner, NC
    Posted on September 2nd, 2026 04:14 PM
    Mason and his team are the best in the industry. Our experience was amazing from start to finish and we are thrilled to work with them!
    Reply from Mason Maurer
    September 9th, 2026 04:15 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • G
    Geraldine G
    Hopkins, MI
    Posted on September 2nd, 2026 03:23 PM
    Time was spent on answering all our quetions. Worked with us on getting the best results for our loan. Our closing was set at a convient time for our shedule. Everyone from applying for the loan to closing were so friendly and helpful! Thank...
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    Reply from Zack Maurer
    September 9th, 2026 03:23 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • Y
    Yosieph Y
    Charlotte, NC
    Posted on September 2nd, 2026 02:30 PM
    Ric took his time and explained all of the loan nuances , required documents , and what to expect in a clear easy to understand manner. He was always available to clear up any confusion and missunderstanding. It's clear that he loves what he...
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    Reply from Ric Johnson
    September 9th, 2026 02:31 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • C
    Cheynae D
    Chambersburg, PA
    Posted on September 2nd, 2026 02:25 PM
    There were several documents that we provided more than once, mistakes on forms that needed to be corrected, and a few times there were email communications sent by us that were missed - we had to call to make sure the communication was received;...
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    Reply from Margie Short
    September 9th, 2026 02:27 PM
    Cheynae, I appreciate your feedback and apologize for any inconvenience you experienced. It's important to me that the process goes smoothly, and I'll make sure to address these concerns with the team. Please feel free to reach out to me directly...
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    J
    James B
    Posted on September 2nd, 2026 02:21 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from James B
  • J
    James B
    Mt Washington, KY
    Posted on September 2nd, 2026 02:21 PM
    Thorough and easy to work with. Bill kept us updated and stayed in constant contact with us through the entire process.
    Reply from Bill Willoughby
    September 9th, 2026 02:21 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • J
    Jarrett A
    Highlands Ranch, CO
    Posted on September 2nd, 2026 01:52 PM
    Despite being stressful, Tiffany was helpful and informative throughout the price process - she took care of us.
    Reply from Tiffany Ressetar
    September 9th, 2026 01:53 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • J
    James S
    Louisville, KY
    Posted on September 2nd, 2026 01:43 PM
    Jesse, Trevo, Angie, and Julie were very nice to work with! Definitely would recommend to other people. it was awesome working with you guys!
    Reply from Jesse Cronen - Northpointe Bank
    September 2nd, 2026 05:03 PM
    James, thank you for your kind words. I'm pleased to hear that working with me, Trevo, Angie, and Julie was a positive experience for you. Your recommendation means a lot, and I'm grateful for your support.
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    Northpointe Bank - Grand Rapids, MI
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    Rich E
    Posted on September 2nd, 2026 01:30 PM
    Margie was responsive and genuinely helpful. I will be recommending her to any one who asks.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender