Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
Sun
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Margie was responsive and genuinely helpful. I will be recommending her to any one who asks.
Reply from Margie Short
September 9th, 2026 01:31 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Working with Jesse and his team is always a pleasure. He always answers when I have questions or concerns and helps me walk through financial situations.
Reply from Jesse Cronen - Northpointe Bank
September 2nd, 2026 05:03 PM
Jessica, thank you for your kind words. I'm happy to know that I could assist you with your questions and financial situations. It's great to hear that working with my team and me has been a pleasure.
Amanda was wonderful and went above and beyond to help me try to get the best programs and rate.
Reply from Amanda Jones - Northpointe Bank
September 17th, 2026 08:08 PM
Thank you Tori! I loved getting to help you buy your new home! Enjoy it and Congratulations!
Mr.Jim Van Law and his team made my home loan experience a breez. I was updated as the loan reached each step throughout the process. I had a weeklong vacation in the middle of the loan process and Jim and his team accommodated seamlessly without...
read more
Reply from Jim Van Law - Northpointe Bank
September 2nd, 2026 01:19 PM
I appreciate the kind words. I am glad that your loan experience was smooth and hassle-free. Hope you had a blast on your vacation. I told you it would be fine. :)
from top to bottom i haf no complaints. Jesse and his team helped me the whole way through the process and made it so muc better.
Reply from Jesse Cronen - Northpointe Bank
September 2nd, 2026 01:11 PM
Joby, I appreciate your kind words. I'm glad that my team and I could assist you throughout the process and make it a smoother experience. Thank you for sharing your feedback!
Wonderful people
Reply from Adam Dublet
September 9th, 2026 12:28 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
This is our third account with Northpointe Bank. The previous two with via a mortgage broker; this last one was awesome going direct to Northpointe via Christian.
Reply from Christian Durland
September 9th, 2026 10:08 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
for
Northpointe Bank - Grand Rapids, MI
Ian was very patient, helpful, and informative throughout the entire process. He took the time to explain everything clearly and made sure I understood what I needed to know during the paperwork. I really appreciated his professionalism and...
read more
Benjamín was great sent a very comprehensive list of required documents, making the process extremely easy.
Reply from Benjamin Adams
September 8th, 2026 07:34 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Emily was great to work with. She was prompt in her responses and creative with finding solutions and options for out loan. A pleasure to work with.
Reply from Emily Floyd - Northpointe Bank
September 1st, 2026 07:20 PM
Thank you so much, Jared! I really enjoyed working with you both and I am so excited for you to be settled in your new home! Congratulations angain, and thank you for trusting me to help you with your mortgage!
531–540 of 22179
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender