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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • M
    Monique Q
    Temple, NH
    Posted on September 3rd, 2026 09:40 AM
    Mike and his team were exceptionally kind, well versed on there part of the process and truly went above and beyond from personal calls, texts and emails making the whole buying experience quite " painless"; we dealt with "real people" that...
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    Reply from Mike Virostko
    September 10th, 2026 08:02 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • S
    Sharon W
    Duluth, GA
    Posted on September 3rd, 2026 02:07 AM
    experience wasn't as stressful as I was afraid it was going to be because our representative campus well informed and up-to-date on the process
    Reply from Paul Munsie
    September 10th, 2026 01:04 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • L
    Luann W
    Divide, CO
    Posted on September 3rd, 2026 12:05 AM
    John was very patient and diligent in making sure we understood the type of loan we were getting he even met with us in person on two separate occasions and had several phone and text responses to our questions
    Reply from John Nudson
    September 10th, 2026 01:47 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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    Northpointe Bank - Grand Rapids, MI
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    B
    Bernadette N
    Posted on September 2nd, 2026 09:21 PM
    Fantastic communication and customer service!
  • B
    Bernadette N
    Erin, TN
    Posted on September 2nd, 2026 09:21 PM
    Ryan was very patient with us and was good at explaining things.
    Reply from Ryan Bird
    September 9th, 2026 09:21 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • R
    Rick N
    Livermore, CA
    Posted on September 2nd, 2026 06:59 PM
    I am writing to express my sincere appreciation for the exceptional work Karen Beeson has done on my recent home loan. Kraen's ability to intergrate her professionalism and problem solving strategies for thier clients best needs. Thank you...
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    Reply from Karen Beeson
    September 9th, 2026 06:59 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • J
    Jonathon H
    Posted on September 2nd, 2026 05:26 PM
    Matthew Arcari - Northpointe Bank has received a review with 5 star rating from Jonathon H
  • J
    Jonathon H
    Austin, TX
    Posted on September 2nd, 2026 05:25 PM
    Matthew and his team are exceptional, they really shuttled my family and I through the whole process. Love working with him, highly recommend!
    Reply from Matthew Arcari
    September 9th, 2026 05:26 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • C
    Christopher M
    Louisville, KY
    Posted on September 2nd, 2026 04:52 PM
    Have worked with Jesse and his team previously. All other interactions have been easy, professional, and gives confidence to continue doing future business
    Reply from Jesse Cronen - Northpointe Bank
    September 2nd, 2026 05:02 PM
    Christopher, I'm grateful for your continued trust and confidence in working with me and my team. It's wonderful to hear that your experiences have been easy and professional. Looking forward to assisting you with any future needs!
  • K
    Kimberly T
    Bardstown, KY
    Posted on September 2nd, 2026 04:42 PM
    It was easy and smooth
    Reply from Tyler Jenkins
    September 9th, 2026 04:43 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender