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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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5 Star
96%
4 Star
2%
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0%
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1 Star
1%
Reviews from Web
  • M
    Matthew W
    Charleston, SC
    Posted on December 25th, 2025 05:52 PM
    great as always!
    Reply from Jim Koops
    January 1st, 2026 05:52 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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    Paul Ferreira - Northpointe Bank
    SFTP
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    Ronald J
    Johnston, RI
    Posted on December 25th, 2025 04:08 PM
    All was fine Paul Ferreira was very good
    Reply from Paul Ferreira
    January 1st, 2026 04:08 PM
    I'm pleased to hear that your experience with me was positive, Ronald. If there's anything further I can assist you with, please don't hesitate to reach out. Thank you for choosing Northpointe Bank.
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    Christine C
    Weatherford, TX
    Posted on December 25th, 2025 01:37 PM
    Seamless experience. Thanks!
    Reply from Ian McLellan
    January 1st, 2026 01:38 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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    Megan W
    Sellersburg, IN
    Posted on December 25th, 2025 02:54 AM
    We had a great experience working with Jesse. He spent the time to explain everything to us.
    Reply from Jesse Cronen - Northpointe Bank
    December 25th, 2025 01:19 PM
    I'm glad to hear that you had a great experience working with me, Megan. Taking the time to explain everything clearly is something I value, and it's rewarding to know that it made a difference for you. If there's ever anything more you need...
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  • C
    Clint S
    Posted on December 24th, 2025 08:21 PM
    Jesse is a stand-up guy. Highly recommended.
    Reply from Owner
    December 25th, 2025 01:19 PM
    Clint, thank you for your kind words and recommendation. It's reassuring to hear that you had a positive experience. Should you ever need any assistance in the future, please feel free to reach out.
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    Clint S
    Gulf Shores, AL
    Posted on December 24th, 2025 08:20 PM
    Jesse stepped up and negotiated the fees back down that were initially presented to us.
    Reply from Jesse Cronen - Northpointe Bank
    December 25th, 2025 01:19 PM
    Clint, thank you for sharing your feedback. I’m pleased I could assist in negotiating the fees to better meet your needs. Ensuring that you have the best possible outcome is always a priority for me. Please feel free to reach out if there’s...
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    Anitha S
    South Jordan, UT
    Posted on December 24th, 2025 06:55 PM
    Brady was very supportive throughout the process and his dedication to securing the best possible interest rate on our behalf. We will gladly include Northpoint Bank in my recommendations to friends and will certainly consider Brady again for...
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    Reply from Jeff Morgan - Northpointe Bank
    September 16th, 2026 01:18 PM
    I really appreciate the feedback and am looking forward to working with you again.
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    Brady Johnson - Northpointe Bank
    SFTP
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    Anitha S
    South Jordan, UT
    Posted on December 24th, 2025 06:55 PM
    Brady was very supportive throughout the process and his dedication to securing the best possible interest rate on our behalf. We will gladly include Northpoint Bank in my recommendations to friends and will certainly consider Brady again for...
    read more
    Reply from Brady Johnson
    December 31st, 2025 06:56 PM
    I really appreciate the feedback and am looking forward to working with you again.
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    Anne R
    South Fork, CO
    Posted on December 24th, 2025 06:20 PM
    I was repeatedly contacted by the closing company and realtor because they hadn't heard from Jim. As we approached the closing date, this became more frequent because they were not going to be able to prepare their documents on time without...
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    Reply from Jim Koops - Northpointe Bank
    December 30th, 2025 03:12 PM
    I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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    Northpointe Bank - Grand Rapids, MI
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    KB K
    Posted on December 24th, 2025 04:22 PM
    Good company good guy very easy to work with, treated us good.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender