Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Jeff Prow - Northpointe Bank has received a review with 5 star rating from Laura T
Reply from Owner
December 27th, 2025 07:36 PM
Laura, I appreciate the positive rating. If you ever need assistance or have any questions, feel free to reach out.
The team communicated with me every step of the way. Trevor and Sharon always answered questions and returned calls quickly. I have worked with Jesse and team previously and as usual they never disappoint.
Reply from Jesse Cronen - Northpointe Bank
December 27th, 2025 07:36 PM
Laura, I appreciate you sharing your experience. It's great to hear that the communication throughout the process met your expectations. I'm pleased that Trevor and Sharon were able to assist you promptly. Working with you again has been a...
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Friendly and informative through out the process.
Reply from Matthew Arcari
January 2nd, 2026 03:39 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Northpointe continued to work with me to get the best opporuntity for my family. Could not reccomend their enough for their efforts.
Reply from Alan Lacey
January 2nd, 2026 02:05 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Michael Quin - Northpointe Bank
Very responsive and professional!
Reply from Michael Quin
January 2nd, 2026 01:57 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Don Miller - Northpointe Bank
Don was available when needed, responsive to my enquiries, explained the reasons for the many requirements, and had a positive attitude.
Reply from Don Miller - Northpointe Bank
December 26th, 2025 03:34 PM
John, It's great to know that you had a positive experience. I appreciate your feedback about my availability and responsiveness. I'm glad I could clarify the requirements and maintain a positive attitude throughout the process. Thank you for...
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Chris was absolutely wonderful to work with, putting me at ease and answering my questions at every step along the way. I couldn't recommend him and the team at Northpointe enough!
Reply from Chris Henwood - Northpointe Bank
December 29th, 2025 09:41 PM
Thanks Ryan! I am exceptionally grateful for the trust you placed in me to help you create the best financial situation for your growing family.
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Northpointe Bank - Grand Rapids, MI
Excellent service. Jim and his assistants were a great help. Will use them again in the future.
The experience was excellent, it moved quick,
Reply from Jim Koops
January 1st, 2026 09:22 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Matthew W
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender