Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Felt like I could have a convo, ask questions, take my time with the decisions and process.
Reply from Mason Maurer
January 28th, 2026 03:49 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
We had a great experience with Northpointe. Everything went smoothly and we had a very favorable outcome.
Reply from Owner
January 23rd, 2026 01:56 PM
Salvatore, it's great to know you had a positive experience with Northpointe. I'm pleased that everything proceeded smoothly and resulted in a favorable outcome for you. If there's anything more I can assist you with or if you have any questions...
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We achieved our goal of obtaining a loan for the purpose intended
Reply from Jesse Cronen - Northpointe Bank
January 21st, 2026 01:14 PM
Salvatore, thank you for sharing your experience. I'm pleased to know you were able to achieve your refinancing goals. If there's anything else you need or have questions about, feel free to reach out anytime.
I had a great experience working with Chad. He was knowledgeable, responsive, and always took the time to explain each step of the process clearly. Chad made everything feel smooth and stress-free, and I truly appreciated his professionalism...
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Reply from Chad Paris - Northpointe Bank
February 6th, 2026 03:30 PM
Thanks so much Sarah! I really appreciate your kind words and this amazing review and means so much to my team and I! So thankful to have great clients like you guys and so excited for you all as well! BOOM!
Zack was reasonable and personable. Made the process smooth and not as intimidating for a first time buyer.
Mason was great to work with. His team is attentive and knowledgeable and walked us through the process with clarity and patience!
for
Northpointe Bank - Grand Rapids, MI
Gus Vargo and his team were a pleasure to work with. They were quick to respond to questions and had all the answers. The whole process was made much more pleasant because of Gus and his knowledge and connections.
for
Jim Van Law - Northpointe Bank
is a true professional and his guidance and experience to the whole process was priceless
Reply from Jim Van Law
January 26th, 2026 03:47 PM
Pete, I'm glad to hear that you found my guidance valuable throughout the process. I take pride in offering a professional experience, and your feedback is greatly appreciated.
The underwriter writer requested a document from our financial planner, which we provided, then said they couldn't accept it, so another one was provided, then they said it had to be signed by the investment planner. They could have requested...
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Reply from Matt Howard
January 27th, 2026 02:32 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
matt did a good job telling me what i needed to know and not wasring ny time - upfrotn fees wereexplained clearly and were reasonable
Reply from Matt Howard
January 27th, 2026 02:11 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender