

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
I came to Northpointe after a less than ideal experience with my former broker. I heard great things about Northpointe online and their interest rate was competitive. Ryan Bird made the entire process simple and was always available for clarification....
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I came to Northpointe after a less than ideal experience with my former broker. I heard great things about Northpointe online and their interest rate was competitive. Ryan made the entire process simple and was always available for clariication....
read more
Reply from Ryan Bird
January 27th, 2026 10:39 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ian was very responsive, answered all our questions and was on top of the whole process from start to end. Would highly recommend working with Ian for your mortgage needs.
Joan was a very on top of things loan officer. Was easy to get done.
Timely feedback
Reply from Jason Smith
January 26th, 2026 08:47 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Paul is the man and is extremely knowledgeable and easy to reach out to. 10/10 experience!
Reply from Paul Salcone
January 26th, 2026 08:07 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
We were purchasing a retirement home and Jim made a daunting process so much easier than we expected!
Reply from Jim Van Law
January 26th, 2026 03:47 PM
Jen, I'm glad to hear that I could help simplify the purchase of your retirement home. It's important to me that the process feels manageable and smooth for you. Thank you for sharing your experience, and I hope you enjoy this next chapter!
Ian was quite responsive to my queries and provided competitive rates for both zero points and zero closing costs. Throughout the process Northpointe made it easy to understand each and every step.I am glad I selected Northpointe over other...
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Ian was quite responsive to my queries and provided competitive rates for both zero points and zero closing costs. Throughout the process Northpointe made it easy to understand each and every step. I am glad I selected Northpointe over other...
read more
Reply from Ian McLellan
January 26th, 2026 06:04 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Matt made the process smooth and comfortable. I understood what was happening the entire time and Matt was very responsive anytime I had a question.
Reply from Matt Howard
January 26th, 2026 05:28 PM
I really appreciate the feedback and am looking forward to working with you again.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender