Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Wonderful experience working with Erik!! Truly sheparded me through this process and I am so grateful!
Reply from Erik Henderson
April 6th, 2026 03:32 PM
I really appreciate the feedback and am looking forward to working with you again.
Brett was very thorough and communicative during the entire proces. He's a wonderful banking professiona.
Reply from Brett Foster
March 30th, 2026 07:07 PM
I appreciate your kind words, Laura. It’s great to know that you found my thoroughness and communication helpful throughout the process. Thank you for trusting me with your refinancing needs at Northpointe Bank. If there’s anything else you...
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Thank you for guiding me through all this.
Reply from Matthew Arcari
March 30th, 2026 06:03 PM
We appreciate your kind words, Kenneth, about your experience with Matthew Arcari at Northpointe Bank. We're glad to hear that he was able to guide you effectively through the process. Our team is committed to offering clear and supportive...
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Refinanced my 30-year fixed with Ian and the process was seamless from start to finish. He was responsive, transparent about costs, and proactive about keeping things on track. Closed ahead of the rate lock deadline with no surprises. Even...
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Jim Koops - Northpointe Bank has received a review with 5 star rating from Fran M
I’ve had many mortgages over my lifetime (I’m 67), and I can confidently say that Jim Koops was the best loan officer I’ve worked with. He was thoughtful, thorough, and consistently quick to communicate throughout the entire process. The loan...
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Reply from Jim Koops
April 6th, 2026 02:39 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Northpointe Bank - Grand Rapids, MI
I had a great experience working with Matt. He was responsive, knowledgeable, and made the entire process smooth and stress-free. I highly recommend him to anyone looking for a reliable and professional loan officer.
Matt is very professional and great to work with. Highly recommend!
Reply from Matt Howard
April 6th, 2026 05:31 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Theri was great. Very clear expectation. She had great communication .
Reply from Theri Isaacs - Northpointe Bank
March 28th, 2026 07:42 PM
Thank you Josh, it was a true pleasure to work with you!!!
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Chris Smith - Northpointe Bank
Chris was knowledgeable and communicated every step of the way. He allowed me to have moments where I was apprehensive or felt embarrassed by my lack of knowledge yet was encouragin.
Reply from Chris Smith - Northpointe Bank
March 30th, 2026 04:40 PM
Cecilia, thank you for sharing your experience. I'm grateful you felt comfortable throughout the process, even during moments of apprehension. Encouraging and supporting you, while providing clear communication, is always my goal. If you have...
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3011–3020 of 22249
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender