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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • W
    William S
    Cadillac, MI
    Posted on March 28th, 2026 01:24 PM
    Thank you for all your help
    Reply from Ed Napieralski
    April 6th, 2026 04:52 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • M
    Margaret E
    Posted on March 28th, 2026 12:56 PM
    Exceptionally easy to work with BJ. Knowledgeable, thorough, professional. Made the experience easy for us.
    Reply from Owner
    March 30th, 2026 02:02 PM
    We appreciate your perfect rating, Margaret. Thank you for choosing my team and I @ Northpointe Bank!
  • M
    Margaret E
    Grove, OK
    Posted on March 28th, 2026 12:54 PM
    BJ was always accessible and knowledgeable
    Reply from BJ Maselli
    March 30th, 2026 02:01 PM
    Hello Margaret, Thank you so much for the positive review! I really appreciate it & we always strive for top notch service and education.
  • J
    Jacquelyn C
    Norwood, MA
    Posted on March 28th, 2026 12:53 PM
    Jim made the proc extremely clear and easy. Any questions we had were answered quickly and he was very informative. It was a great refinance experience.
    Reply from Jim Koops
    April 6th, 2026 01:36 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • L
    Luis C
    Norwood, MA
    Posted on March 28th, 2026 12:50 PM
    Jim made the refinance process extremely easy and was very informative . Any questions that came up he answered quickly and professionally. I would highly recommend working with him .
    Reply from Jim Koops
    April 6th, 2026 12:29 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • J
    James J
    Posted on March 28th, 2026 12:21 PM
    I found John and his team to be very trustworthy, experienced & honorable. I will not choose another lender to work with in the future.
  • J
    James J
    Clarksville, IN
    Posted on March 28th, 2026 12:20 PM
    John, and his team are unbelievable. I found John to be very trustworth, experienced & honorable. I will not choose another lender to work with from here on.
    Reply from John Dziedzic - Northpointe Bank
    March 28th, 2026 03:27 PM
    It was so awesome to work with you and to get to know you. I'm thrilled for your new beginnings. We are always available if you ever need anything.
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    Northpointe Bank - Grand Rapids, MI
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    B
    Barbara H
    Posted on March 28th, 2026 12:19 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Barbara H
  • for
    John Kane - Northpointe Bank
    SFTP
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    Barbara H
    Albany, NY
    Posted on March 28th, 2026 12:19 PM
    John and his team did an amazing job from start to finish. John kept us informed every step of the way and I would recommend John, his team and Nortpointe to anyone who needs a mortgage or refinance.Thank you again for a great experience!
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    Reply from John Kane
    March 28th, 2026 12:25 PM
    Thank you Barb, you guys were great to work with and I’m was so happy to be able to help. Congratulations.
  • J
    Jacob A
    Dover, KY
    Posted on March 28th, 2026 12:18 PM
    Process was quick and easy! Erik was very informative about the AIO.
    Reply from Erik Henderson
    April 6th, 2026 04:13 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender