Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
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Neil Russo - Northpointe Bank
Neil was very helpful, communicative and efficient. Neil
Reply from Neil Russo
April 13th, 2026 04:54 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
I had a great experience refinancing my home with Jason Smith and Northpointe Bank. Jason was incredibly communicative, answered all my questions quickly, and made sure the final numbers were completely transparent. The whole process, right...
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Reply from Jason Smith
April 13th, 2026 02:12 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Jim was helpful and responded in a timely manner. He wanted to help from the start.
Reply from Jim Koops
April 13th, 2026 05:53 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Northpointe Bank - Grand Rapids, MI
An excellent experience. Great communication throughout the process.
Convieant e-signing allowed me to review documents at my leisure .
Reply from Parker Chitty
April 13th, 2026 06:43 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jeff Prow and Northpointe Bank were wonderful to work with. This particular loan had challenging ratios, and we were able to overcome these issues with the bank having creative solutions to solve them. I've been a real estate investor for 46...
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Brian was super helpful and knowledgeable with every aspect while working through pre approvals and truly telling us what we could afford.
Reply from Brian McGuinness
April 13th, 2026 07:14 PM
Luke, thanks so much for the kind words! It was so much fun working with y'all and making the small-world connection. Congrats on your new home!!
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Erin M
Reply from Owner
April 4th, 2026 02:09 PM
Thank you, Erin. I appreciate your feedback and trust. Enjoy your beautiful new home
Jim was a great help in securing a loan for our first home . He answered all our questions and was very quick to respond we had questions or concerns
Reply from Jim Van Law - Northpointe Bank
April 4th, 2026 02:09 PM
Thank you Erin!
There were various discrepancies and miscommunications throughout the process and through the closing.
Reply from Ed Napieralski
April 13th, 2026 08:13 PM
Tanya, I appreciate you bringing these issues to my attention. I'm sorry to hear about the discrepancies and miscommunications you encountered. It's important to me that the process is as smooth as possible, so please reach out to me directly...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender