Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Jim was the best!
Reply from Jim Koops
April 13th, 2026 08:04 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
John has worked with my parents on their home loan for years now. Thankfully I knew who to go to when my partner and I wanted to buy our first home together. I can't speak highly enough about John and how informative and punctual he was throughout...
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Stephanie W
We have refinanced with Ian and Northpointe before and it is always a very easy process. His communication is wonderful and the fees are very reasonable. We hope to use Ian again in the future for the next refinancing!
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Reply from Ian McLellan
April 13th, 2026 03:33 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Northpointe Bank - DeWitt
Dirk Roskam is one of the few people in sales that I trust. He's truly cares about his clients and ensures everything makes sense for you as the borrower. Any questions we had were throughly answered. He went through all of our options with...
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Dirk Roskam is one of the few people in sales that I trust. He's truly cares about his clients and ensures everything makes sense for you as the borrower. Any questions we had were throughly answered. He went through all of our options with...
read more
Reply from Dirk Roskam
April 13th, 2026 06:51 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Northpointe Bank - Grand Rapids, MI
Ryan Bird did a phenomenal job handling our mortgage.
John was so great throughout the whole process. He made sure to explain everything to me and answered any questions I had. His response time is unreal. Any time that I reached out to him he responded immediately with no hesitation . He really...
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Reply from John Dziedzic
April 6th, 2026 12:13 PM
You all are SOOOO amazing. It was a true pleasure to finally meet you all at closing. Enjoy your new home and know we will always be available for you all.
Dustin was extremely helpful and attentive to all my questions throughout the process!!
I would say I had a great experience because Dustin easy very attentive, easy to work with and responded in a timely manner which helped tremendously throughout the process!
Reply from Dustin Mistelske - Northpointe Bank
April 6th, 2026 12:56 PM
Thank you so much!! So happy for you and that you bought your new home basically on your birthday! You were absolutely wonderful to work with!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender