Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Ryan did a great job handling informing us of the progress.
Reply from Ryan Bird
April 23rd, 2026 05:04 PM
Joshua, I appreciate your positive feedback on how I kept you informed throughout the refinancing process. I'm glad to hear that my updates were helpful. If you have any more questions or need further assistance, please feel free to reach out....
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Mike was very personal, respectful and knowledgable and stayed on task and kept us on task to secure the loan and easy to talk to and very approachable as was his assistant
Reply from Mike Garretson
April 23rd, 2026 07:24 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
I was well informed at all times of everything pertaining to my loan and the process for my v a closing
Reply from Dennie Dowell
April 22nd, 2026 10:27 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
The process was really quick and being able to close at home was great
Reply from Timothy Tusing
April 22nd, 2026 09:49 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
We had an excellent experience working with Dennie throughout the home buying process. From the very beginning, he was responsive, knowledgeable, and extremely helpful in guiding us through every step.As we were buying a home remotely, communication...
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Ian was always available for every question that I had. I would use him again if I was to get a refinance or another mortgage.
Reply from Ian McLellan
April 22nd, 2026 07:39 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
N/A, silly ten character limit.
Reply from Ryan Bird
April 22nd, 2026 01:51 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Loan closing went smoothly
Reply from Owner
April 16th, 2026 01:04 PM
Matt, I appreciate your feedback. I'm glad to hear that the loan closing went smoothly for you. If you have any further questions or need assistance in the future, please feel free to reach out.
accomplished everything we set to do in a timely manner
Reply from Jesse Cronen - Northpointe Bank
April 16th, 2026 01:03 PM
Matthew, thank you for your positive feedback. I'm glad we were able to accomplish everything in a timely manner. If you have any further questions or need assistance in the future, please feel free to reach out.
Josh answers all my questions that I have no matter what it is and I would not refinance with anyone else.
Reply from Josh Schaendorf
April 22nd, 2026 12:42 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender