Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Jimmy was with us every step of the way and went above and beyond when the problem arose from the other party. He made sure that we were fairly treated and represented and helped to alleviate the confusion that the other party brought to the...
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Reply from Jim Van Law - Northpointe Bank
April 15th, 2026 01:29 PM
Jennifer, I appreciate your kind words and am happy to hear that I could support you through the challenges that arose. Thank you for trusting me with your home purchase journey.
this is the second time we worked with Mason and his team to help us with the home buying process. Everyone was super helpful, responsive and a pleasure to work with! Will definetly recommend to others.
Reply from Mason Maurer
April 22nd, 2026 12:25 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Thanks Jimmy for all the hard work you put into helping me secure my mortgage. Your patience, clear communication, and commitment made a huge difference, and I always felt confident knowing I was in good hands. I’m incredibly grateful for everything...
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Reply from Jim Van Law - Northpointe Bank
April 15th, 2026 01:30 PM
Chris, I truly appreciate your kind words. Thank you for trusting me to assist you with this important step.
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Northpointe Bank - Grand Rapids, MI
chris is a nice guy we appreciate everything he did for us!
Amanda is simply the BEST! She had helped us successfully for years in loan transactions and continued to help us. We are greatful and thankful for the outstanding work that Kyle provided as well. Finally, we can say that our refinance experience...
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Reply from Amanda Kourafas
April 22nd, 2026 01:38 PM
I really appreciate the feedback and am looking forward to working with you again.
Nothing at this time!
Reply from Dustin Steele
April 22nd, 2026 09:41 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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Northpointe Bank - Grand Rapids, MI
We had an incredibly terrible experience with Northpointe bank. The original review we wrote was over 3 pages long detailing several of the issues, but we feel it is easy enough to sum up with this: We were lied to by almost every person we...
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Reply from Owner
April 23rd, 2026 08:37 PM
Thank you for letting us know about your experience, your feedback helps us get better. Could you provide your contact information to ******************************* so we can look further into your application? We set a high standard for ourselves,...
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Very responsive and helpful
Reply from John Nudson
April 19th, 2026 03:18 PM
Working with you again was an honor and privilege and better the competition was rewarding for me as well!! Thanks for choosing Northpointe and me for your finance needs!!
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Emmy L
This was my first refinance of my mortgage and I had plenty of questions for Ian! He helped me answer all of the questions and when things came up throughout the process he helped explain each item and move us towards a successful refinance!...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender