Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
It was a fast an efficient process
Reply from Timothy Tusing
April 24th, 2026 01:25 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brett corresponded quickly and transparently. He offered the strongest rate and term options.
Reply from Brett Foster
April 21st, 2026 03:38 PM
Tiffany, I'm pleased to know that you found my communication quick and transparent. I'm grateful for the opportunity to offer you the strongest rate and term options for your refinance at Northpointe Bank. Thank you for your kind words!
Parker went above and beyond.
Reply from Parker Chitty
April 23rd, 2026 03:41 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Northpointe Bank
Alex was very helpful.
Reply from Northpointe Bank
July 21st, 2026 03:38 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Jim is my go-to lender in my Real Estate Business, and I trust him highly. I love the loan product that we are in, and I am very thankful that Jim shared it with me! Grateful for Jim and his passion for the Mortgage Industry.
Reply from Jim Van Law - Northpointe Bank
April 16th, 2026 04:23 PM
Jon, I'm grateful for your trust and kind words. Thank you for choosing me as your go-to lender!
James and his team were available to answer questions. There was confusion for me at the end of the process. I did not know there would be additional loan fees and other fees added at the end, so I did not tell James the correct amount we needed...
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Reply from James Mahieu
April 21st, 2026 05:42 PM
Alicia, I appreciate you sharing your experience. I'm glad that my team and I were available to answer your questions throughout the process. I understand how the process can sometimes be confusing when selling one home and buying a new home...
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Jesse and team have been my loan team for many houses over the years and they all have a personal touch that says the genuinely care about your experience with them.
Reply from Owner
April 22nd, 2026 12:26 AM
James, I appreciate your kind words and continued trust in me and my team over the years. It's important to us to provide a personal touch that truly reflects our care for each client's experience. Thank you for allowing us to be a part of...
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Jesse and team have been my loan team fr many houses over the years and they all have a personal touch that says the genuinely care about your experience with them.
Reply from Jesse Cronen - Northpointe Bank
April 16th, 2026 01:05 PM
James, thank you for your kind words. I'm grateful to have been part of your journey over the years and it's appreciated to know that our personal touch has made a positive impact. Your trust in us means a lot, and I look forward to assisting...
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Dewey T
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Tim Christoffersen - Northpointe Bank
the refinance on our house was not the easiest task. Tim was very informative and stuck with the refinance on our house, when I believe others would have just dropped us.
Reply from Tim Christoffersen - Northpointe Ba...
April 21st, 2026 05:11 PM
Dewey, thanks so much, glad I was able to make it work for you, once rates drop let's get you refinanced under the FHA Streamline option.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender