Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Jesse's team have always taken care of our family and friends for our closing needs . They are highly professional and push updates to make the process smooth
Reply from Jesse Cronen
April 29th, 2026 09:19 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
for
Northpointe Bank - Grand Rapids, MI
Joesph was excellent and made this entire process easier especially as first time home owners. We couldn't have asked for a better loan officer that made us feel like family and explained everything in detail so there was no confusion on our...
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Joesph was excellent and this entire process easier especially as first time home owners. We couldn't have asked for a better loan officer that made us feel like family and explained everything in detail so there was no confusion on our end....
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Reply from Joseph Ciullo
April 29th, 2026 07:26 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Great experience! Chris and his team were outstanding.
Reply from Owner
May 6th, 2026 03:51 PM
Thanks Gladys!! I'm glad we were able to help you with the refinance of your investment property.
Very easy transaction. Chris is very nice and very knowledgable. I was not pressured to move forward with the transaction. Chris explained the process clearly.
Reply from Chris Henwood - Northpointe Bank
April 22nd, 2026 07:26 PM
Thanks Gladys!! It was my pleasure to help you achieve your goals.
for
Northpointe Bank - Grand Rapids, MI
I recently completed a refinance through NPB and wanted to recognize Ian for the outstanding service he provided throughout the process.From our first conversation to closing, Ian was professional, responsive, and thorough. He took the time...
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I recently completed a refinance through NPB and wanted to recognize Ian for the outstanding service he provided throughout the process. From our first conversation to closing, Ian was professional, responsive, and thorough. He took the time...
read more
Reply from Ian McLellan
April 29th, 2026 05:23 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Chris and David were great to work with! I wouldn’t hesitate to recommend them to family and friends!
Reply from Owner
May 6th, 2026 03:52 PM
Thanks Laura!! I am so happy for you and Mackenzie. Wishing you much joy and peace in your new home.
Chris and David were very easy to work with, kind, considerate, informative, reliable, and responsive. Would recommend to family and friends. 😊
Reply from Chris Henwood - Northpointe Bank
April 22nd, 2026 03:35 PM
Thanks Laura! It was a pleasure helping you and Mackenzie get into your new home!
Jim is phenominal at his job and made for a very easy closing process.
I will absolutely be working with him again.
Reply from Jim Van Law - Northpointe Bank
April 22nd, 2026 01:39 PM
Justin, I'm grateful for your kind words and am pleased to hear that the closing process went smoothly for you. I look forward to working with you again in the future.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender