Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Great experience, easy & timely closing.
Reply from Jim Koops
April 30th, 2026 01:06 PM
I really appreciate the feedback and am looking forward to working with you again.
Overall... James was fantastic to work with. He made the whole process easier. He answered our questions promptly as well. I would absolutely use James again if we ever needed a loan in the future.
Reply from James Mahieu - Northpointe Bank
April 27th, 2026 02:13 PM
I'm pleased to know that you found the process easier with my assistance, Kirk. Answering your questions promptly is important to me, and I'm grateful for your positive feedback. I look forward to the opportunity of working with you again if...
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Ashley has a very positive attitude and answers all questions asked. She is always professional and make sure all information is understood.
Reply from Ashley DeYoung
April 30th, 2026 12:31 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Braden H
Ryan is the man and made everything easy. I was very comfortable working with him.
Reply from Ryan Bird
April 30th, 2026 05:41 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
While shopping for my first refinance, I called several lenders, but the last call I made was to Northpointe. After getting connected with Ian, I knew I was in great hands. He was so easy to talk to, professional, and has a ton of experience....
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Lindsay did an incredible job at making this a painless process. Staying ahead of the curve to be proactive at each step of the journey really made this so simple, even working with an out of state purchase. I couldn’t have asked for an easier...
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Reply from Lindsay Ratterman
May 11th, 2026 02:28 PM
I couldn't have been more honored to be able to help with your new home purchase. Thank you for trusting me. Congratulations on your BEAUTIFUL home!
Chad and Yuliya were wonderful to work with! They used great communication to keep the transaction moving smoothly and I look forward to working with them in the future!
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Northpointe Bank - Miramar Beach
Theri was the best. She helped us after our Initial lender couldn't and she was fast, thorough and communicative! Truly the best and we highly recommend to anyone looking to buy. A rare gem in the lending world!
Reply from Owner
May 22nd, 2026 12:00 AM
It was a true honor and pleasure to assist you! Enjoy your new home!
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Chris Turner – Northpointe Bank
Chris was always upfront and forthcoming with changes and options. He prvided fresh ideas and solutions.
Reply from Chris Turner
April 30th, 2026 03:22 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender