Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Jeff Prow - Northpointe Bank has received a review with 5 star rating from Josh C
Reply from Owner
May 24th, 2026 04:06 PM
Josh, thank you for the 5-star rating! I'm grateful for your support and pleased to know you had a positive experience. If there's anything more I can do for you, please feel free to reach out.
Jesse and the team at Northpointe were very transparent, creative and confident during our loan application process. I would absolutely recommend to family and friends
Reply from Jesse Cronen - Northpointe Bank
May 22nd, 2026 03:37 AM
Joshua, thank you for your kind words. I'm glad to hear that you found our team at Northpointe transparent, creative, and confident during your loan application process. Your recommendation means a lot to me, and I appreciate your trust in...
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IT HAD BEEN 45YRS SINCE WE BOUGHT A HOME...
KELLY WAS ALWAYS WILLING TO TAKE THE TIME TO EXPLAIN & REINSURE US AS WE TOOK EACH STEP....
CLOSER TO BUYING A HOME.
THANK YOU KELLY!
=THANK YOU KELLY!
..
Reply from Kelly Lee
May 27th, 2026 04:00 PM
I am so glad I got to be involved in the process to get you closer to family! I guess it's probably also been 45 years of us knowing each other too! Enjoy your new home!
Everyone was very patient and helpful.
Reply from Theri Isaacs - Northpointe Bank
May 21st, 2026 11:58 PM
Thank you Theresa! You were a joy to help!
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Chris Smith - Northpointe Bank
Chris was super helpful and made the loan process easy to understand, he was thorough with the details. Really appreciate his help.
Reply from Chris Smith - Northpointe Bank
May 21st, 2026 07:30 PM
Heber, I'm glad to hear that I could make the loan process easy to understand for you. Your appreciation for the support and thoroughness means a lot to me. Thank you for your kind words.
Everything went very smoothly.
Reply from Matthew Arcari
May 28th, 2026 04:55 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
There is nothing better than working with good honest people . I feel blessed and thankful!
Reply from Lindsay Ratterman
May 28th, 2026 04:47 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Neil Russo - Northpointe Bank
I recommend 100% Neil because he was very transparent and I feel trust on him.!!
Reply from Neil Russo
May 28th, 2026 01:20 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Mason was very thorough. He walked us through the entire process along the way and answered any questions that we had.
Reply from Mason Maurer
May 28th, 2026 12:55 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Jim Koops made my refinance process exceptionally smooth from start to finish. He was transparent, proactive, and consistently ahead of every detail. Jim took the time to explain each step, walked me through the numbers clearly, and ensured...
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Reply from Jim Koops
May 28th, 2026 12:37 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender