Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Jim Koops made my refinance process exceptionally smooth from start to finish. He was transparent, proactive, and consistently ahead of every detail. Jim took the time to explain each step, walked me through the numbers clearly, and ensured...
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Reply from Jim Koops
May 28th, 2026 12:37 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Hafizullah M
Everything runed well for me.
Reply from Parker Chitty
May 28th, 2026 05:56 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Tyler and his team were absolutely phenomenal to work with they made the Mortgage process incredibly easy. They were incredibly responsive, willing to work with us every step of the way I would recommend Tyler and his team to anyone and everyone...
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Reply from Owner
May 22nd, 2026 12:00 AM
Sarah - you and Nancy are some of the sweetest people and I'm delighted we had the opportunity to guide you guys through this process. Congratulations to you on your first home!
I absolutely loved working with Lindsay!!!
Reply from Lindsay Ratterman
June 9th, 2026 04:14 PM
So very happy for you and your sweet family! Congratulations to you all for your beautiful new home!
Tyler was responsible and personable. Helped me think through various questions I had to make me confident in the decisions I made.
Tyler was responsible and personable. Helped me think through various questions I had to make me confident in the decisions I made.
Reply from Tyler Jenkins - Northpointe Bank
May 22nd, 2026 05:27 PM
James - It was an honor to work with you and Shelby on your first investment property! I hope this one performs well for you guys and hopefull we'll chat about adding to the portfolio down the road. Thank you for the kinds words!
Thank you Jerry for a smooth loan process.
Reply from Jerry McClain - Northpointe Bank
May 20th, 2026 07:33 PM
Krissy, I'm glad to hear that the loan process went smoothly for you. Colleen and all our team work really hard to make your experience exceptional. Thank you for your kind words, and if you need any further assistance, feel free to reach out....
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Mike R
John was a very friendly and down to earth individual Even when i was fristrated about a couole minor issues John took care of it in a professional manner i appreciate everything John did throughout this process
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Reply from John Nudson
May 27th, 2026 03:54 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender