

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Truly a passionate professional!
was amazing to work with he will be my loan officer for now on. Thank you Dan.
Reply from Dan Filipi
June 1st, 2026 12:55 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Kelly was amazing throughout my home-buying journey. She helped me get where I needed to be financially to purchase a home and guided me through every step of the process. She was always professional, knowledgeable, responsive, and genuinely...
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Reply from Owner
May 27th, 2026 03:58 PM
Thank you so much for trusting me. We always enjoy the educational piece too and making sure that everyone understands exactly what the process involves. So happy that you and your family are now home owners!
When I began trying to buy a home my real esate agent Josh reccomended Kelly . She let me know at that time I was close to being where I needed to be with my credit but I wasn't quite ready. She explained exactly what I needed to work on ....
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Reply from Kelly Lee - Northpointe Bank
May 27th, 2026 03:59 PM
So happy that you trusted the process and were able to get to where you needed to be. Enjoy homeownership!
Ben truly worked hard for us! And overall I'd say buying a home is alot but Ben got us through and made it easy. Thank you!
Ben worked really hard for me and my family to get us in our home. The last minute change I don't believe was his fault it had something to do with the title company. I would definitely work with him and recommend him. I really liked the fact...
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Reply from Benjamin Adams
June 1st, 2026 08:05 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Chad is amazing and we will always work with him if the opportunity arises.
Reply from Chad Paris - Northpointe Bank
May 28th, 2026 04:13 PM
My man Ned!!! Appreciate you and Stephanie so much for trusting in me for the last 10 years to help you guys with your home financing! I truly appreciate and thank you for your loyalty to my services and at the same time, always enjoy it so...
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Ryan was amazing to work with. He was quick to reach out and explain the process and diligently answered my many phone calls for abstract questions as a first time home buyer. He was literally there from day 1 to closing and my wife and I couldn’t...
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Reply from Owner
May 29th, 2026 04:23 PM
Hunter, I'm grateful for your thoughtful review and recommendation. It's nice to hear that I could assist you and your wife throughout the home buying process, especially with all those important questions. I'm pleased to have been there from...
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I was just disappointed that the loan structure we discussed had to be changed based on inaccurate info in the last few days, and that there was uncertainty with the closing date leading up to it.
Reply from Justin Conrad - Northpointe Bank
June 5th, 2026 05:00 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Anthony has a great team, he also takes the time out to listen and figures out the best loan program
Reply from Anthony Ciullo
May 29th, 2026 12:50 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender