Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Thank you
Reply from Tiffany Ressetar
August 7th, 2026 12:58 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Mike Virostko and his team over at Northpointe was absolutely amazing. Mike personally calls you to go over the all the documents that is sent to you. All my questions got answered within a timely manner. The whole loan process went smoothly...
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Reply from Mike Virostko
August 7th, 2026 12:54 PM
I really appreciate the feedback and am looking forward to working with you again.
we are pleased with the overall process but slightly confused as to why we've closed and still don't have accounts or info about our new loan >1 week later also, just a side note, Our closing was very awkward Wendy was the agent and never introduced...
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Reply from Ed Napieralski - Northpointe Bank
August 4th, 2026 12:44 AM
Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. We appreciate the opportunity to assist you with your home lending needs.
I want to take a moment to publicly share my appreciation for Craig and the incredible support he has provided.As someone new to the U.S. financial system, navigating things could easily have been overwhelming. I certainly came with no shortage...
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Reply from Craig Martin - Northpointe Bank
August 3rd, 2026 11:50 AM
Thank you so much, Anthony. I'm truly grateful for your kind words and pleased to know I could assist you through the process. Navigating a new financial system can indeed be challenging, and I'm happy I could help make it more manageable for...
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Thanks a lot
Reply from Jesse Cronen - Northpointe Bank
July 31st, 2026 11:54 AM
James, thank you for your kind words. I'm pleased to have been able to assist you. If you ever need any further help, please feel free to reach out.
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Northpointe Bank - Grand Rapids, MI
Very dedicated and very helpful
Always available and picks up her phone
Very knowledgeable and know what she is doing
Very detailed
Answered all the pertinent questions
Very dedicated to the job
Reply from Amanda Kourafas
August 6th, 2026 09:52 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
for
Northpointe Bank - Grand Rapids, MI
Extremely happy with Northpointe Bank and Matt their mortgage loan officer helping me with the mortgage. From start to finish I was updated. Questions answered promptly. I’ve done many mortgages over the years and this was my best experience...
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ive bought many properties over the years and I can say this has been my best experience with a company ever . the communication and notifications were excellent. questions answered quickly and follow up was prompt. I will suggest Matt and...
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Reply from Matt Howard
August 6th, 2026 03:55 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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Northpointe Bank - Grand Rapids, MI
Christian Durland Was great!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender