

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Tyler and his team were great throughout this whole process. Being understanding and meeting us where we were at, he was able to get us to the finish line. He always did a great job walking us through the documents, clearing up any confusion...
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Thanks for making this process easy and stress free. Highly recommended.
Reply from Chad Paris
August 7th, 2026 10:32 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
It was painless and Ashley was very responsive. it was nice to have someone being proactive than reactive.
Reply from Ashley DeYoung - Northpointe Bank
July 31st, 2026 08:08 PM
It was truly a pleasure, Matt. Wishing you and Lauren the very best in your new home together! Congratulations!
James is so professional, answers all my questions, always makes himself available, and always gives me the most current information on the interest rates. I admire his honesty and is knowledge of the market and all the details of the sometimes...
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Reply from James Mahieu - Northpointe Bank
July 31st, 2026 08:31 PM
Caron, I'm truly grateful for your kind words and continued trust. It's important to me to provide honest and professional service, whether it's for your personal properties or the clients and family you refer. I'm pleased to be a reliable...
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New to the process of how this bank uses the online arena. Very basic and not overwhelming. There are some learning points, as there is not clear instructions. The customer service has been great and has helped us onboard smoothly. The bank...
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New to the process of how this bank uses the online arena. Very basic and not overwelming. There are some learning points, as there is not clear instructions. The customer service has been great and has helping us onboard smoothly. The bank...
read more
Reply from Northpointe Bank
August 7th, 2026 03:25 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
had a great experience!
Reply from Lindsay Ratterman - Northpointe Ban...
July 31st, 2026 01:50 PM
Thank you for trusting me with your very first home purchase. Congratulations and many memories!
Kelly and her team were quick to respond and walked us through the process so that we knew exactly where we were at all times. They made it very easy to be prepared for closing.
Reply from Owner
August 7th, 2026 12:57 PM
Cai, thank you! I am so happy for you and Amy and the kids! Enjoy being a homeowner!
Kelly and her team were quick to respond and walked us through the process so that we knew exactly where we were at all times. They made it very easy to be prepared for closing.
Reply from Kelly Lee - Northpointe Bank
August 7th, 2026 12:57 PM
Thank you so much. We hope you enjoy your new home!
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Jon R
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender