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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • J
    Jacksongelhaus
    Louisville, KY
    Posted on August 1st, 2026 12:00 AM
    Tyler and his team were great throughout this whole process. Being understanding and meeting us where we were at, he was able to get us to the finish line. He always did a great job walking us through the documents, clearing up any confusion...
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  • J
    Jennifer M
    Lebanon, KY
    Posted on July 31st, 2026 10:31 PM
    Thanks for making this process easy and stress free. Highly recommended.
    Reply from Chad Paris
    August 7th, 2026 10:32 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • M
    Matthew H
    Ovid, MI
    Posted on July 31st, 2026 07:43 PM
    It was painless and Ashley was very responsive. it was nice to have someone being proactive than reactive.
    Reply from Ashley DeYoung - Northpointe Bank
    July 31st, 2026 08:08 PM
    It was truly a pleasure, Matt. Wishing you and Lauren the very best in your new home together! Congratulations!
  • C
    Caron T
    Fort Walton Beach, FL
    Posted on July 31st, 2026 04:11 PM
    James is so professional, answers all my questions, always makes himself available, and always gives me the most current information on the interest rates. I admire his honesty and is knowledge of the market and all the details of the sometimes...
    read more
    Reply from James Mahieu - Northpointe Bank
    July 31st, 2026 08:31 PM
    Caron, I'm truly grateful for your kind words and continued trust. It's important to me to provide honest and professional service, whether it's for your personal properties or the clients and family you refer. I'm pleased to be a reliable...
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    Robert S
    Posted on July 31st, 2026 03:26 PM
    New to the process of how this bank uses the online arena. Very basic and not overwhelming. There are some learning points, as there is not clear instructions. The customer service has been great and has helped us onboard smoothly. The bank...
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    Northpointe Bank
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    ROBERT W S
    Posted on July 31st, 2026 03:24 PM
    New to the process of how this bank uses the online arena. Very basic and not overwelming. There are some learning points, as there is not clear instructions. The customer service has been great and has helping us onboard smoothly. The bank...
    read more
    Reply from Northpointe Bank
    August 7th, 2026 03:25 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • A
    Ashley E
    Louisville, KY
    Posted on July 31st, 2026 01:46 PM
    had a great experience!
    Reply from Lindsay Ratterman - Northpointe Ban...
    July 31st, 2026 01:50 PM
    Thank you for trusting me with your very first home purchase. Congratulations and many memories!
  • C
    Cai M
    Posted on July 31st, 2026 01:13 PM
    Kelly and her team were quick to respond and walked us through the process so that we knew exactly where we were at all times. They made it very easy to be prepared for closing.
    Reply from Owner
    August 7th, 2026 12:57 PM
    Cai, thank you! I am so happy for you and Amy and the kids! Enjoy being a homeowner!
  • A
    Andrew M
    Louisville, KY
    Posted on July 31st, 2026 01:12 PM
    Kelly and her team were quick to respond and walked us through the process so that we knew exactly where we were at all times. They made it very easy to be prepared for closing.
    Reply from Kelly Lee - Northpointe Bank
    August 7th, 2026 12:57 PM
    Thank you so much. We hope you enjoy your new home!
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    Northpointe Bank - Grand Rapids, MI
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    Jon R
    Posted on July 31st, 2026 12:58 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Jon R
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender