Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Theri Isaacs - Northpointe Bank has received a review with 5 star rating from Rasheed B
Reply from Owner
August 2nd, 2026 06:30 AM
Thank you Rasheed! Jennie and I loved helping you!
Mainly because Jennie Dmitroff was there for us throughout the whole process. She was very resourceful and diligent. If she didn't have an answer to my question she would go do some deep dive and come back with answers in a short amount of...
read more
Reply from Theri Isaacs - Northpointe Bank
July 30th, 2026 01:29 PM
Jennie really enjoyed working to get your loan completed. Thank you for trusting her along the way. Congratulations!
Chad was extremely responsive to all our questions (even on the weekends)! Great communiciation and he kept us well informed throughout the whole process.
Reply from Chad Paris
August 6th, 2026 12:47 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
for
Northpointe Bank - Providence
Buying a home can be stressful, but working with Steven Ricciardi at Northpointe was such a simple, stress-less mortgage experience. Clear communication makes everything less complicated!
James was always responsive and timely. He made me feel important and answered all of my questions. If he didnt know the answer, he found out and got back to me quickly. I would highly recommend him!
Reply from Owner
July 29th, 2026 11:39 PM
Thank you very much Heidi, it was a pleasure assisting you with your new investment property purchase! Congratulations again!
James was always responsive and timely. He made me feel important and answered all of my questions. If he didnt know the answer, he found out and got back to me quickly. I would highly recommend him!
Reply from James Mahieu - Northpointe Bank
July 29th, 2026 11:29 PM
Thank you, Heidi, for your kind words. I'm glad to hear that you felt valued and that I could assist with your questions promptly. Your recommendation means a lot to me, and I'm pleased I could help with your purchase your new investment property!...
read more
We had a great experience working with James. He was professional, responsive, and helpful throughout the entire process.
Reply from James Mahieu - Northpointe Bank
July 29th, 2026 10:56 PM
I'm grateful to hear that you had a great experience, Kevin. Being professional, responsive, and helpful is always my aim, and I'm pleased I could support you throughout the process. Thank you for trusting me and my team to get you across the...
read more
Had a great experience working with James, would recommend to anyone!
Reply from James Mahieu - Northpointe Bank
July 29th, 2026 10:08 PM
I'm happy to hear you had a great experience working with me, Heather. Your recommendation means a lot, and I'm grateful for your kind words. Thank you for trusting me and my team to get you across the finish line and Congratulations on purchasing...
read more
Everyone was very knowledgeable
Reply from BJ Maselli
August 5th, 2026 04:03 PM
Thank you very much Mary & we really enjoyed working with you as well. Congrats on your beautiful new house!
Everything was explained well and went smoothly
Reply from Mike Virostko
August 5th, 2026 08:57 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
1011–1020 of 22190
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender