Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
24 hours
Wed
24 hours
Thu
24 hours(Open now)
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Reviews from Web
Consistent and down to earth communication, timeliness, friendly and helpful
Reply from Lauren Stamper | The Tish Ashley Te...
August 12th, 2026 04:17 PM
Aaron, I appreciate your kind words about the consistent and down-to-earth communication you experienced. It's great to know that you found our team friendly and helpful. Thank you for sharing your feedback!
Keelen tenaciously pursue a solution for my buyer. Her purchase would not have happened without his efforts. I am very grateful for his help!
Reply from Keelan Harvey
August 11th, 2026 02:10 AM
Thank you so much, Beth! That means a lot coming from a seasoned agent like yourself. You did such a great job getting our awesome buyers a great deal, so I had to make sure I came through and saved the day for you and our amazing buyers! 😎...
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Great job. Quick and honest.
Reply from Skip O’Neal
August 12th, 2026 03:10 PM
Thank you, Jeremy. I'm happy to know you appreciated the quick and honest service. If there's anything else I can assist you with, please let me know.
It was a very straightforward process from the start since the majority of documents needed for approval were requested right away. The communication was timely all throughout the process. Working to find a loan product that would work for...
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Reply from Leigh-Anne Wacker
August 12th, 2026 02:58 PM
Jesse, I'm glad to hear that the process felt straightforward and that the timely communication was beneficial for you. It's great to know that finding a suitable loan product was helpful in your situation. Thank you for sharing your experience!...
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Deon made it great!
Reply from Deon Kapetan
August 10th, 2026 04:10 PM
Chris, I'm glad to hear you had a great experience. Your feedback is appreciated! Both you and Gretta were so great to work with! Congratulations on your first home and if there's anything else I can do, feel free to let me know.
Rich was proactive and made things feel smooth and seemless throughout the transaction. He communicated well and I didn't have to worry about anything. Highly recommend!
Reply from Richard Cercone
August 12th, 2026 01:25 PM
Laura, I'm glad to hear that my proactive approach and communication helped make the transaction smooth for you. Thank you for your kind words and recommendation!
Above and betond communication and 24/7 help and support
Reply from Rae Lyn Boyer
August 12th, 2026 01:21 PM
Ryan, thank you for highlighting the communication and support you experienced. I'm grateful to know that my efforts were helpful to you. If there's anything more I can assist you with, please reach out.
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Best mortgage experience I've had by far. Sean always answered my calls and questions right away. Very helpful and informative .
Reply from Sean Cramer
August 12th, 2026 01:02 PM
I appreciate your kind words, Anthony. I'm glad to hear that you found the mortgage experience helpful and informative. If you have any more questions in the future, feel free to reach out.
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Amy is unmatched, start to finish. Always a pleasure to work alongside her & her team
Reply from Amy Cummings
August 12th, 2026 12:50 PM
Summer, I appreciate your kind words. I'm happy to know that working with my team and me was a pleasure from start to finish. Thank you for sharing your experience!
Sharing every status update with listing side is not appropriate and I asked to stop sharing those updates after second one went out. That request was disregarded. Really high fees especially considering ltv on this file.
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Reply from Jennifer Coppola
August 12th, 2026 12:42 PM
William, I appreciate you bringing this to my attention. I'm sorry to hear about your concerns regarding the status updates and fees. Please reach out to me directly so we can discuss this further and address any issues.
931–940 of 80794
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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