Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Wed
24 hours(Open now)
Thu
24 hours
Fri
24 hours
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Reviews from Web
Easy process
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm glad to know that you found the process easy. If there's anything more I can do for you, don't hesitate to reach out.
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Easy to reach, timely responses, very knowledgable!
Reply from Marc Starr
December 19th, 2025 03:42 PM
I'm glad to hear that you found me easy to reach and knowledgeable, Jeffrey. Timely and effective communication is a priority for me. If you ever have more questions or need further assistance, please don't hesitate to reach out.
Everything was fully explained and David and his staff were very easy to work with. Always pleasant!
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you so much for the review, Lisa! We really enjoyed working with you and are glad we could make the process easy and pleasant.
Ms Sabrena and Ms Geneva were great at keeping me up to date on the process and were very fast. We closed in exactly 30 days. The best! Thank you very much!
Reply from Sabrena Hughes
December 19th, 2025 02:42 PM
I'm pleased that you had a positive experience with the process, Albert. Keeping you informed and moving things along efficiently is always my goal. Closing in 30 days is a great milestone, and I appreciate your recognition of our efforts....
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Amazing team Kim helped out a lot answering all of our questions and calling to make sure we understood everything . would highly recommend them.
Reply from John Aragon
January 29th, 2026 03:42 PM
It's encouraging to hear that Kim provided such helpful support and ensured you understood everything clearly. I'm grateful for your recommendation and that our team could meet your needs. If you ever have further questions or require assistance,...
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Communication
Reply from Kelsey Acosta
December 19th, 2025 02:33 PM
I'm glad you found the communication effective. Ensuring clear and open channels is a priority for me. If there's anything else you need or want to discuss, please don't hesitate to reach out.
Constant communication that was kind and knowledgeable! Made the process very easy:)
Reply from Rae Lyn Boyer
December 19th, 2025 02:21 PM
I'm glad to hear that the communication was both kind and informative, Alyssa. Making the process easy for you is always my goal. If you have any further questions or need assistance in the future, please feel free to get in touch.
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Vicki had wonderful communication throughout the entire process.
Reply from Vicki Estes
December 19th, 2025 01:50 PM
It's great to hear that the communication met your expectations during the entire process, Eleisha. Ensuring clear and consistent communication is a key part of how I work. If there's anything more I can assist with or if you have further inquiries,...
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Ashleigh is consistently responsive and provides excellent customer service to my clients. She works to make sure the transaction keeps moving smoothly. Her dedication and professionalism truly help get my clients to the closing table with...
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Reply from Ashleigh Smyth
December 19th, 2025 04:43 PM
Thank you for your kind words, Kristi. I appreciate the opportunity to assist your clients and ensure their transactions proceed seamlessly. It's important to me that they feel confident and supported throughout the process. If there's ever...
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I cannot begin to imagine what it would have been like to navigate this process without Patrick's guidance and expertise. He is fantastic - thoughtful, knowledgable, patient and proactive.
Reply from Patrick Moore
December 19th, 2025 09:52 PM
Navigating the mortgage process can be complex, and I'm glad to hear that my guidance made it more manageable for you, Rosalie. Your kind words about my approach—being thoughtful, knowledgeable, patient, and proactive—are greatly appreciated....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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