Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
24 hours(Open now)
Thu
24 hours
Fri
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
David has been working with me since April 2025 helping me qualify and navigating me through home buying while I went through one of the toughest times in my life
for
A pleasure to work with and we highly recommend.
Reply from Trevor Cobb
December 22nd, 2025 04:39 PM
It's great to know that your experience was enjoyable and that you would recommend my services, David. If there's anything else I can assist you with in the future, feel free to reach out.
for
Zach was always very great at communicating. He also was great at responding in a timely manner.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate you taking the time to share your experience, Giselle. Ensuring clear and timely communication is something I focus on, and I'm glad to hear it made a positive impact during our work together. If there's anything else you need,...
read more
Jessica was knowledgeable, honest, and communicated every step of the way.
Reply from Jessica Upshaw
December 19th, 2025 08:50 PM
I'm pleased to know that you felt informed and connected throughout the process, Amber. Ensuring clear communication and providing honest guidance are priorities for me. If there's anything more you need or any questions arise in the future,...
read more
for
Communication and patience.
Reply from Luke Hamlett
December 19th, 2025 08:08 PM
I'm grateful for your feedback on communication and patience. These are key aspects I strive to uphold in every interaction. If there's anything more you need or any questions you have, feel free to contact me directly.
Ric is always very helpful and patient. It feels like we are a team, and he is looking out for our best intrest. We have been working with Ric on two home purchases, a refinance, and a home sale over the course of a decade and will continue...
read more
Reply from Ric Harter-Loan Officer
December 16th, 2025 09:26 PM
Thank you, Bryon! I truly appreciate your kind words and your trust over the years. It’s been a privilege working alongside you both. I’ve always viewed our relationship as a team effort, and I’m grateful that you’ve felt supported and looked...
read more
for
Ashley McKenzie-Sharpe
Great communication and customer service!
Reply from Ashley McKenzie-Sharpe
December 19th, 2025 06:06 PM
Thank you for sharing your positive experience with my communication and customer service. I’m pleased to know that you felt supported throughout the process. Should you have any additional needs or questions in the future, please feel free...
read more
Kellie is a detailed and knowledgeable lender. I would never hesitate to recommend her. She is the most communicative and always makes sure you understand the task at hand. Five Star!
Reply from Kellie Buchanan
December 19th, 2025 05:57 PM
Lisa, it's wonderful to hear your thoughts on the experience. I’m glad that my approach to clarity and communication made a positive impact for you. Your recommendation is appreciated, and I'm always here to assist with any future needs or...
read more
Stacy Lynn and her team kept strong communication with myself, the buyer's agent, and the title company through the entire mortgage loan process. They produced a thoroughly vetted pre-approval and were ready for closing ahead of schedule. Most...
read more
Reply from Stacy Lynn Schriever
December 19th, 2025 04:09 PM
I'm grateful for your kind words, Kristina. It’s important to me to maintain clear communication and foster strong relationships throughout the mortgage loan process. I’m glad that everything proceeded smoothly and that we were able to meet...
read more
Erich is great and easy to work with. As a first time home buyer he made the process go very smooth and was always available.
Reply from Erich Edwards
December 17th, 2025 03:34 PM
It's great to know that your experience as a first-time home buyer was smooth, and I'm pleased I could be of assistance throughout. I aim to make the process as straightforward as possible and appreciate your kind words. Feel free to reach...
read more
4981–4990 of 80942
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
