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Ashleigh Smyth - SR. LOAN OFFICER | NMLS# 92328 in Charlotte, NC

Ashleigh Smyth

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SR. LOAN OFFICER | NMLS# 92328

4.96
(383)
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Overall Ratings
4.96
(383)
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Reviews from Web
  • 5.0
    Encompass
    S
    Shane F
    Monroe, NC
    Posted on May 12th, 2026 04:44 PM
    Ashleigh was responsive and helpful from the very first phone call until the final signature. At no time did we feel we were not kept informed and up to date on our loan progress. The process went well
    Reply from Ashleigh Smyth
    May 12th, 2026 04:54 PM
    I'm so glad you felt the process was smooth and clear, Shane. I truly appreciate your business and hope you and Sheryl enjoy many years in your new home across the street from your family here in NC!!
  • 5.0
    Encompass
    M
    Malcolm L
    Kernersville, NC
    Posted on May 12th, 2026 11:37 AM
    Ashleigh held your hand through the whole process. She explains everything perfectly and works hard to get you the best deals. She also has a great team beside her and the communication is still top tier. She is truly one of a kind, and I will...
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    Reply from Ashleigh Smyth
    May 12th, 2026 03:10 PM
    Your kind review means the world, Malcolm! I truly appreciate your business and hope you and your family enjoy your new home for many years to come. Looking forward to helping you again whenever you're thinking about real estate!
  • 4.83
    Encompass
    J
    Joshua S
    Lenoir, NC
    Posted on April 27th, 2026 12:43 PM
    Good communication and very friendly
    Reply from Ashleigh Smyth
    April 30th, 2026 12:44 PM
    Joshua, I appreciate your kind words about my communication and friendliness. It's great to know these aspects had a positive impact on your experience. If there's anything more you need, feel free to reach out.
  • 5.0
    Encompass
    K
    Kelsey H
    Gastonia, NC
    Posted on April 20th, 2026 05:47 PM
    Firstly, I can't say enough good things about Ashleigh. As a first time home buyer, she made this experience so positive and less frightening for me. Her communication was top notch and she explained things with so much clarity that I felt...
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    Reply from Ashleigh Smyth
    April 23rd, 2026 05:48 PM
    Kelsey, I'm truly grateful for your kind words and for sharing your experience as a first-time home buyer. I'm pleased that my communication and support provided clarity and confidence throughout the process. It was important to me to be there...
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  • 5.0
    Encompass
    M
    Markus M
    Charlotte, NC
    Posted on February 23rd, 2026 02:43 PM
    Ashleigh was very responsive and detailed through the whole process. I would highly recommend Ashleigh and Highland Mortgage.
    Reply from Ashleigh Smyth
    February 26th, 2026 02:44 PM
    I appreciate your kind words, Markus. Being responsive and detailed is essential to me, and I'm glad to know it made a positive impact. Thank you for recommending both myself and Highlands Residential Mortgage. If you have any further questions...
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  • 5.0
    Encompass
    L
    Lauren M
    Charlotte, NC
    Posted on February 21st, 2026 01:25 PM
    Everything went smoothly from start to finish! I appreciate how responsive Ashleigh was throughout the whole process.
    Reply from Ashleigh Smyth
    February 24th, 2026 02:22 PM
    I'm pleased to hear that everything progressed smoothly, Lauren. Providing responsive support during the process is something I prioritize. If you have any further questions or need assistance, feel free to get in touch.
  • 5.0
    Encompass
    S
    Susan S
    Charlotte, NC
    Posted on February 19th, 2026 02:00 PM
    Ashleigh kept all parties to the transaction updated throughout the entire process. It was seamless from beginning to end.
    Reply from Ashleigh Smyth
    February 23rd, 2026 08:51 PM
    I'm glad to hear that the process went smoothly from start to finish, Susan. Keeping everyone informed is key, and I'm pleased it contributed to a seamless experience. If there's any more assistance you need, please don't hesitate to reach...
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  • 5.0
    Encompass
    J
    Jensen S
    Gastonia, NC
    Posted on January 18th, 2026 01:25 PM
    Ashleigh made my hole experience seemless for me! She took the time to explain all of my options and answered all of my questions! I'd recommend her to anyone!
    Reply from Ashleigh Smyth
    January 21st, 2026 08:50 PM
    I'm grateful for your recommendation, Jensen. Taking the time to ensure you understood all your options and addressing your questions were important to me. Please feel free to reach out if you need anything in the future. Your trust means a...
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  • 5.0
    Encompass
    K
    Kristi C
    Charlotte, NC
    Posted on December 16th, 2025 04:07 AM
    Ashleigh is consistently responsive and provides excellent customer service to my clients. She works to make sure the transaction keeps moving smoothly. Her dedication and professionalism truly help get my clients to the closing table with...
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    Reply from Ashleigh Smyth
    December 19th, 2025 04:43 PM
    Thank you for your kind words, Kristi. I appreciate the opportunity to assist your clients and ensure their transactions proceed seamlessly. It's important to me that they feel confident and supported throughout the process. If there's ever...
    read more
  • 5.0
    Encompass
    J
    Justin H
    Charlotte, NC
    Posted on December 10th, 2025 05:06 PM
    Ashleigh was super responsive and helpful as we were trying to find our new home.
    Reply from Ashleigh Smyth
    December 15th, 2025 05:06 PM
    I appreciate your feedback, Justin. Knowing that I was able to assist you promptly in your home search means a lot. If you have any more questions or need further assistance, I'm always here to help. Best of luck with your new home!
  • 10 of 383
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Residential mortgage loans
    Conforming, Government, Jumbo, Renovation
    Construction/Perm, specialty programs like DSCR and more available.
    Primary, secondary or investment purchase or refinance
    Covering the Southeast USA in VA, NC, SC, GA, FL and TN.
    Mortgage Lending
    FHA Loans
    VA Loans
    View All
    296
    /850
    Search Rank Score
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    Positions
    • Highlands Residential Mortgage Ltd. - Senior Loan Officer
      Jan 1st, 2018 - Current
    Memberships
    • Charlotte Regional Mortgage Bankers Association
    • Charlotte Empowering Women in Real Estate Networking
    Addresses and Serving Areas

    Year Started

    2010

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 92328,NC: I-140362, SC: MLO - 92328, VA: MLO-17801VA, TN: 117241, GA: 40408
    • FL LO 92660
    Achievements
    • Certified Mortgage Advisor, 2021-2024
    Hobbies
    • Traveling, Cheering the TarHeels, gardening, skiing, and reading historical fiction and mysteries
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.