Vicki Estes
Highlands Residential Mortgage, Ltd.
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou...... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Vicki was great at communicating with us throughout the process. She was quick to follow up on any questions we had, including making herself available around our schedules, which often answering meant phone calls, texts, or emails after traditional...
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she was very professional and knowledgeable. An absolue pleasure to talk too and work with. Will be referring business to her! 5 Stars!!!!
Reply from Vicki Estes
June 30th, 2026 08:35 PM
Brandon, I'm grateful for your kind words and for considering referring business my way. It's wonderful to hear that you found our interactions professional and enjoyable. If you have any future questions or need assistance, please feel free...
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From the first initial telephone call, Vicki made it very easy for us during the loan process. We were always kept up-to-date on the progress of the loan. We were notified promptly of any documentation that required an immediate response. I...
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Reply from Vicki Estes
June 29th, 2026 03:40 PM
Angela, I appreciate your kind feedback. I'm glad to hear that you found the loan process easy and well-communicated. Ensuring professionalism and timely updates is important to me and my team. If you ever need anything else, please feel free...
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Vicki is very kind, patient and communicative which made the whole process as easy as it could be. We'd recommend her to anyone!
Reply from Vicki Estes
June 24th, 2026 12:47 PM
Zoe, I appreciate your kind words. I'm glad to hear that my approach helped make the process easier for you. Thank you for your recommendation, and if you ever need assistance again, please feel free to reach out.
All of our conversations were pleasant, personable, respectful and very helpful in assisting me with navigating the lender process
Reply from Vicki Estes
June 23rd, 2026 01:22 PM
Patricia, I'm pleased to hear that our conversations were both pleasant and helpful for you. It's important to me to provide respectful and personable guidance throughout the lending process. If you have any further questions or need assistance,...
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Vicki made every step of the process as easy as possible and explained everything clearly, answering our questions and providing updates every step along the way.
Reply from Vicki Estes
June 22nd, 2026 06:38 PM
Michael, I'm grateful for your kind words. It's great to know that the process felt easy and clear for you, as ensuring understanding and providing consistent updates is always my aim. If you have any further questions or need assistance, I'm...
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Working with Vicki Estes and the Highlands Residential Mortgage team made our home purchase smooth from start to finish. Vicki was responsive, clear, and genuinely on top of every detail. She walked us through the Closing Disclosure and cash-to-close...
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Reply from Vicki Estes
June 15th, 2026 02:56 PM
Mohammad, I'm grateful for your kind words and pleased to hear that the process felt smooth and stress-free for you. It was my goal to provide clear and responsive communication at every step. Your recommendation means a lot, and I'm here if...
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Vicki was knowledgeable and very helpful.
Reply from Vicki Estes
June 10th, 2026 03:14 PM
Melanie, I appreciate your kind words. I'm glad to hear you found my knowledge and assistance helpful. If you need any more support, please feel free to reach out.
Communication
Reply from Vicki Estes
June 5th, 2026 07:06 PM
Derek, I'm pleased that you found the communication to be effective. If you have any more feedback or need further assistance, feel free to let me know.
She was very knowledgeable always making sure we understood the numbers and documents we were signing. Also very helpful made sure we had everything we needed and even helped close while she was on vacation. Vicki was awesome thanks again
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Reply from Vicki Estes
June 5th, 2026 08:50 PM
Tyrone, I appreciate your kind words and am pleased to know that my efforts made the process clearer and more manageable for you. It was important to me that you understood everything and had the support you needed, even while I was on vacation....
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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