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Vicki Estes - Highlands Residential Mortgage, Ltd.

Vicki Estes

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Highlands Residential Mortgage, Ltd.

4.91
(226)
Company Logo
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou...... Show More
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Location & Business Hours
Wednesday
8:30 AM to 5:00 PM
Thursday
8:30 AM to 5:00 PM
Friday
8:30 AM to 5:00 PM
Overall Ratings
4.91
(226)
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Reviews from Web
  • 5.0
    Encompass
    L
    Lashanda R V
    Greensboro, NC
    Posted on May 18th, 2026 01:41 PM
    Communication
    Reply from Vicki Estes
    May 21st, 2026 01:42 PM
    Lashanda, I appreciate your feedback on the communication. If there's anything more you'd like to discuss or need assistance with, please feel free to reach out.
  • 5.0
    Encompass
    J
    Jonathan L M
    Greensboro, NC
    Posted on May 18th, 2026 12:59 PM
    I the communication was very clear. Vicki was also very quick with her resonses to any of our questions. Thanks for making this a awesome experience!
    Reply from Vicki Estes
    May 21st, 2026 01:00 PM
    Jonathan, I appreciate your kind words about the clear communication and quick responses. I'm glad I could help make your experience a positive one! If you have any more questions or need further assistance, please feel free to reach out.
  • 5.0
    Encompass
    L
    Lela M
    Greensboro, NC
    Posted on May 18th, 2026 06:48 AM
    Vicki guided us through this process every step of the way. She was wise and was willing to explain everything and walk us through this process with kindness.
    Reply from Vicki Estes
    May 21st, 2026 02:02 PM
    Lela, I'm grateful for your kind words about my guidance and willingness to explain everything throughout the process. It was my pleasure to assist you, and I'm happy to hear that you felt supported. If you have any further questions or need...
    read more
  • 5.0
    Encompass
    A
    Alfred A
    Colfax, NC
    Posted on May 13th, 2026 02:42 PM
    The total attention to details that I received from all the stagg staff made a stressful situation as pleasant as possible.. Thank you Vicki and every else who helped along the process...
    Reply from Vicki Estes
    May 18th, 2026 05:52 PM
    I'm glad to hear that the attention to detail from the team helped make the situation more pleasant for you, Alfred. Thank you for your kind words, and if there's anything else I can assist with, please don't hesitate to reach out.
  • 5.0
    Encompass
    D
    David B
    Burlington, NC
    Posted on May 7th, 2026 08:10 PM
    Vicki was awesome and my buyer clients were super happy with her service!
    Reply from Vicki Estes
    May 11th, 2026 02:40 PM
    I'm grateful for your feedback, David. It's appreciated to know that your buyer clients were happy with the service I provided. If there's anything else I can assist with, please let me know.
  • 5.0
    Encompass
    T
    Tyler C
    Trinity, NC
    Posted on May 7th, 2026 11:28 AM
    Vicki was absolutely fantastic to work with made everything really simple and easy despite the builders in ability
    Reply from Vicki Estes
    May 11th, 2026 05:28 PM
    I'm pleased to hear that I could make the process simple and easy for you, Tyler. If there's anything more I can do to assist, please feel free to reach out.
  • 5.0
    Encompass
    J
    Justin M M
    Burlington, NC
    Posted on May 7th, 2026 10:43 AM
    Vicki was kind and very communicative made the entire process very simple and efficient
    Reply from Vicki Estes
    May 11th, 2026 07:59 PM
    I'm happy to hear that you found the process simple and efficient, Justin. Thank you for your kind feedback about my communication. If you need any further assistance, feel free to reach out.
  • 5.0
    Encompass
    E
    Emily M M
    Burlington, NC
    Posted on May 5th, 2026 06:11 PM
    Vicki was amazing. She communicated with me throughout the entire process and made sure that I understood everything clearly. She definitely made us feel more comfortable with our decisions and I was happy I got to work with her.
    Reply from Vicki Estes
    May 8th, 2026 06:12 PM
    Thank you for your kind words, Emily. I'm glad to hear that I could help you feel comfortable and informed throughout the process. It was a pleasure working with you!
  • 5.0
    Encompass
    B
    Brandon K M
    Trinity, NC
    Posted on May 3rd, 2026 11:34 AM
    Communication, helpfulness, comprehensive and informative.
    Reply from Vicki Estes
    May 6th, 2026 05:21 PM
    I'm happy to hear that you found the communication and information helpful and comprehensive, Brandon. It's great to know that my approach was beneficial for you. If there's anything else I can assist with, please don't hesitate to reach out....
    read more
  • 5.0
    Encompass
    J
    Jordan A I
    Trinity, NC
    Posted on May 3rd, 2026 11:23 AM
    Communication, especially around the closing date.
    Reply from Vicki Estes
    May 6th, 2026 01:32 PM
    I'm pleased that the communication around the closing date met your expectations, Jordan. If you have any more feedback or need further assistance, please feel free to reach out.
  • 10 of 226
    About
    Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
    355
    /850
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    Time Zone

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    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.