Vicki Estes
Highlands Residential Mortgage, Ltd.
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou...... Show More
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Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Vicki is very responsive to all our questions and kept us up to date on the whole process. Great job...
Vicki is very detailed, to the point ( which is what I prefe), professional.
Thanks, Vicki!
Communication! Vicki was excellent at communicating throughout the process!
Reply from Vicki Estes
July 8th, 2026 06:33 PM
Bobby, thank you for highlighting the communication aspect of your experience. I'm pleased to know that my efforts made a positive impact. If you have any more questions or need further assistance, please feel free to reach out to me directly....
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Vicki is wonderful. Constant communication so you always know how things are progressing and what to expect next. Everything was clearly explained and organized.
Reply from Vicki Estes
July 6th, 2026 06:19 PM
Stephanie, I appreciate your kind words. I'm glad that the consistent communication and clear explanations made the process smoother for you. If there's anything else you need, don't hesitate to reach out.
Detailed explanation
Reply from Vicki Estes
July 6th, 2026 07:14 PM
Tao, thank you for mentioning the detailed explanation. I'm glad I could provide clarity throughout the process. If you have any more questions or need further assistance, please feel free to reach out to me directly.
Easy process, few steps along the way
Reply from Vicki Estes
July 6th, 2026 08:32 PM
I'm glad to hear that you found the process easy, Meagan. If you have any further questions or need assistance, please feel free to reach out to me directly.
Vicki was great at communicating with us throughout the process. She was quick to follow up on any questions we had, including making herself available around our schedules, which often answering meant phone calls, texts, or emails after traditional...
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Reply from Vicki Estes
July 6th, 2026 03:06 PM
Bobby, I'm thankful for your positive feedback. I'm pleased to hear that my communication and availability were helpful to you throughout the process. Offering expertise and insights is important to me, and I'm glad I could meet your needs....
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she was very professional and knowledgeable. An absolue pleasure to talk too and work with. Will be referring business to her! 5 Stars!!!!
Reply from Vicki Estes
June 30th, 2026 08:35 PM
Brandon, I'm grateful for your kind words and for considering referring business my way. It's wonderful to hear that you found our interactions professional and enjoyable. If you have any future questions or need assistance, please feel free...
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From the first initial telephone call, Vicki made it very easy for us during the loan process. We were always kept up-to-date on the progress of the loan. We were notified promptly of any documentation that required an immediate response. I...
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Reply from Vicki Estes
June 29th, 2026 03:40 PM
Angela, I appreciate your kind feedback. I'm glad to hear that you found the loan process easy and well-communicated. Ensuring professionalism and timely updates is important to me and my team. If you ever need anything else, please feel free...
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Vicki is very kind, patient and communicative which made the whole process as easy as it could be. We'd recommend her to anyone!
Reply from Vicki Estes
June 24th, 2026 12:47 PM
Zoe, I appreciate your kind words. I'm glad to hear that my approach helped make the process easier for you. Thank you for your recommendation, and if you ever need assistance again, please feel free to reach out.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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