Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
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24 hours
Fri
24 hours
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Reviews from Web
Craig and his team were easy to work with! Easy to talk to, kept me informed throughout the whole process, explained things when I asked, and always made sure I understood every step. i will be recommending Craig and his team to anyone who...
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Reply from Craig B. Nichols
December 18th, 2025 01:55 PM
I'm glad to hear that you found it easy to work with me and the team. Keeping you informed and ensuring clarity at each step is a priority for me. Thank you for your recommendation, Jordan. It's appreciated, and I'm here to assist anytime you...
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Ric has been our loan officer since 2015. He's been by our side through the purchase of 2 homes & a home refinance. We have nothing but good things to say about Ric.
Reply from Ric Harter
December 22nd, 2025 04:28 PM
It's been my privilege to work with you over the years, Bethany. I'm grateful for your trust through multiple home purchases and a refinance. Your continued support and kind words mean a lot to me. If there's anything more you need in the future,...
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As I told Matt, his quick availbility to answer questions made all the difference.
Reply from Matt Morrow
December 17th, 2025 06:56 PM
Your feedback means a lot to me, Michael. I understand how important it is to have your questions answered promptly, and I'm glad I could make a difference in your experience. If there's anything else you need, don't hesitate to reach out.
My experience buying my new home wasn’t ideal at first. The seller of my first home was difficult to work with, and I ended up losing money. However, I then found a new home that turned out to be even better than the first one.I can honestly...
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Reply from The Vaghela Team
December 17th, 2025 05:53 PM
Lourdes, I'm pleased to hear that I could support you through the ups and downs of buying your new home. Navigating challenges like those with the initial seller can be tough, and I'm glad to have been there to help make the transition to your...
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Andy is so clear and responsive in his communication. he's very good at helping explain these processes for us.
Reply from Andy Dodge
December 22nd, 2025 06:28 PM
I'm appreciative of your feedback, Mark. It's great to know that my communication style and explanations have been helpful for you. Ensuring clarity and being responsive are key aspects of how I aim to support you throughout the process. If...
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Great communication throughout the process
Reply from Patrick Moore
December 22nd, 2025 02:59 PM
It's good to know that you felt well-informed during the process, Charles. I strive to maintain clear and consistent communication to ensure everything goes smoothly. Should you have any more questions or need assistance down the line, feel...
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Jessica did an outstanding job answering all our questions and concerns even after hours and weekends and kept us informed throughout the process. Everything went smoothly.😊
Reply from Jessica Upshaw
December 22nd, 2025 02:09 PM
I'm glad to hear that you felt supported throughout the process, Jeffrey. Addressing your questions and concerns, even after hours, is important to me to ensure everything goes smoothly. If you have any further needs or questions down the line,...
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She was great to work with. She answered questions promptly and always responded. Very knowledgeable and an all around great person.
Reply from Jennie Daniels
December 22nd, 2025 06:37 PM
I'm grateful for your positive feedback, Patricia. It's important to me to be responsive and knowledgeable, so I'm glad that reflected in your experience. If any future questions or needs arise, don't hesitate to reach out. I'm here to help...
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Ryan was very responsive and took the time to answer all of our questions.
Reply from Ryan Hernandez
December 22nd, 2025 04:15 PM
I appreciate your feedback, Adrian. I'm glad I could be responsive and take the time to address all your questions. If there's anything else you need or if more questions come up, please feel free to reach out.
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David has been working with me since April 2025 helping me qualify and navigating me through home buying while I went through one of the toughest times in my life
4971–4980 of 80941
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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