Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
The constant communication through each phase of the process left us with very little anxiety. Questions were quickly addressed and answered Great customer service!
Reply from Tracy Chairez
February 17th, 2026 02:27 PM
I'm pleased that the communication throughout the process helped ease any anxiety, Jose. Addressing questions quickly and providing great customer service are priorities for me. If you ever need further assistance, don't hesitate to reach out....
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Derek Shaw provided an exceptional experience throughout the mortgage process. He was compassionate, knowledgeable, and took the time to clearly explain each step, ensuring we felt informed and comfortable with every decision. The entire process...
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Reply from Derek Shaw
February 17th, 2026 02:17 PM
I'm grateful for your feedback, Stacy. It's important to me that you felt informed and comfortable during the mortgage process. Ensuring a smooth experience and maintaining a friendly, approachable atmosphere is something I strive for with...
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Cay did a nice job working with my clients. She was always available and kept good communication through the process. Thank you Cay for taking care of my clients. :)
Reply from Cay Stull
February 14th, 2026 05:07 PM
I appreciate the feedback, Amy. I'm glad to hear that my support and availability were beneficial to your clients throughout the process. It was a pleasure working with them. Thank you for trusting me with their mortgage needs!
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Jennifer Langhover
Very smooth transaction, thank you!
Reply from Jennifer Langhover
February 17th, 2026 02:00 PM
Hi Mike, I'm pleased to hear that the transaction went smoothly. Your feedback is much appreciated, and I'm here if you need any assistance in the future.
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Ashley McKenzie-Sharpe
Here’s a polished version of your message:Ashley and her team were with us every step of the way throughout the entire process. Communication was clear and consistent, and we always felt informed and supported. They truly went above and beyond...
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Reply from Ashley McKenzie-Sharpe
February 17th, 2026 01:52 PM
I'm grateful for your thoughtful words, Jennifer. It's great to know that the communication was clear and consistent, and that you felt well-supported during the process. Assisting you in securing your new home and making the experience as...
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We had a GREAT experience! The communication, patience, and dedication throughout the entire process made everything smooth and stress-free. We truly felt supported every step of the way.
Reply from Molly Lawson
February 17th, 2026 03:59 PM
It's wonderful to know that you had a positive experience, Jacob. Supporting you with clear communication and dedication throughout the process is important to me, and I'm glad it helped make everything smooth and stress-free. If there's anything...
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Jessica Upshaw was the difference maker. She made this process easy and stress free. She answered all our questions and explained each step of the process as we went along. She was professional , kind , and prompt with all of her communication....
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Reply from Jessica Upshaw
February 17th, 2026 06:40 PM
Austin, I'm really glad to hear that my efforts made a positive impact on your experience. Making the process easy and stress-free is always my goal, and it's rewarding to know that you felt supported and informed throughout. If you have any...
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Sam made it great
Reply from Sam Brock
February 17th, 2026 07:35 PM
I appreciate your feedback, Charlie. I'm pleased to know you had a positive experience. If you ever have any questions or need assistance again, feel free to reach out.
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Great communication
Reply from Trevor Cobb
February 17th, 2026 04:46 PM
I appreciate you highlighting the communication, Nathan. If there's anything else you need assistance with, please feel free to get in touch. Thank you for your feedback!
I knew and had confidence in the person i was dealing with.
Reply from Steve Calabrese
February 17th, 2026 07:53 PM
I'm glad to hear that you felt confident while working with me, Christopher. Establishing trust is a cornerstone of my approach, and I'm pleased it came across in your experience. If there's anything further I can assist you with, please feel...
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4191–4200 of 80914
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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