Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
Sun
24 hours(Open now)
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Reviews from Web
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I had an outstabduing experience with Movement Mortgage throughout the entire home buying process. From day one, their customer service was exceptiona. Every question I had was answered quickly and throughly (no matter how big or small the...
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Reply from Thomas Ray
June 16th, 2026 07:56 PM
Carrie,We absolutely loved working with you. You made our job easy. Not only because you provided documentation thoroughly and timely, but because you are a wonderful person and a joy to work with. I also enjoyed meeting your family at the...
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Nikki was super patient with my elderly clients. She helped them find the best loan product for their particular situation, offered the buyers times to meet beyond regular business hours, thoroughly explained the process and always had a smile...
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Reply from Nikki Thompson
February 24th, 2026 03:24 PM
Your feedback is greatly appreciated, Kelley. I'm really glad to hear that my efforts helped make the process clearer and more convenient for your clients. It's important to me to ensure that client needs are fully understood and addressed,...
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Sabrena did a great job communicating with the buyers and even directly with the listing agent when Seller required documentation was needed.
Reply from Sabrena Hughes
February 24th, 2026 02:52 PM
It's great to know that my communication efforts were helpful throughout the process, Kacey. Working closely with both the buyers and the listing agent is something I take seriously, especially when it comes to ensuring all necessary documentation...
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Ashley McKenzie-Sharpe
I am all about service and you all provided great service.
Reply from Ashley McKenzie-Sharpe
February 24th, 2026 02:16 PM
I'm glad to hear that you were satisfied with the service provided, Wesley. Delivering quality service is a key priority for me, and it's wonderful to know that it met your expectations. If there’s anything more I can assist you with, please...
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Great communication throughout the whole process.
Reply from Jason Phillips
February 24th, 2026 02:15 PM
Tiffany, I appreciate your feedback on the communication throughout the process. Clear and timely updates are something I view as essential. If you have any further questions or need more assistance, don't hesitate to let me know. Thank you...
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Guided us through the whole process and explained everything and very patient with us
Reply from Stacy Bridges
February 24th, 2026 02:09 PM
I appreciate your kind words, Jayse. It's important to me that you felt guided and well-informed throughout the process. Patience is a key part of ensuring a smooth experience, and I'm glad it was helpful for you. If you have any more questions...
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Everything went smoothly from start to finish! I appreciate how responsive Ashleigh was throughout the whole process.
Reply from Ashleigh Smyth
February 24th, 2026 02:22 PM
I'm pleased to hear that everything progressed smoothly, Lauren. Providing responsive support during the process is something I prioritize. If you have any further questions or need assistance, feel free to get in touch.
Jessica was amazing very helpful and very quick to respond when I needed guidance everything was so easy and seamless. Thank you so much.
Reply from Jessica Upshaw
February 24th, 2026 03:26 PM
I'm grateful for your kind words, Stephenie. It's great to know that I could help make the process easy and seamless for you. If you have any more questions or need guidance in the future, feel free to reach out.
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kindness, empathy, integrity, and compassion. Everyone was great. From start to finished!
Reply from Linda Mister
February 24th, 2026 06:00 PM
Your kind words mean a lot to me, Phillip. I'm pleased to hear that you felt kindness, empathy, integrity, and compassion throughout your experience with me and my team at Highlands Residential Mortgage. It's important to me that you felt well-supported...
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Ashley McKenzie-Sharpe
Was very good at communicating through out the loan process
Reply from Ashley McKenzie-Sharpe
February 24th, 2026 09:51 PM
Thank you, Paul, for sharing your experience. I'm pleased that communication was clear and consistent throughout the loan process. Effective communication is vital, and I'm glad it helped in making the process smoother for you. If there's anything...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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