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Nikki Thompson
Sr. Loan Officer
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
communication and staying on top of the transaction.
Nikki made this process so easy and was very helpful in explaining things to us and walking us through each step of the process!
Nikki helped me every step of the way, she always answered all my questions. She was Awesome!
The process from the first phone call to the day we signed on the house was so seamless. Nikki's communcation was awsome, she helped us with all of our questions.
Reply from Nikki Thompson
May 22nd, 2026 03:45 PM
I'm grateful for your kind words, Johnathan. It's appreciated to know that you found the process seamless and that my communication was helpful throughout. If you have any more questions or need assistance in the future, please feel free to...
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Nikki was able to pull our financial records quickly and get us in our home. She was hands down the best at communication and keeping us updated on our home purchase. We will definitely share her name with others and will reach out again when...
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Reply from Nikki Thompson
May 15th, 2026 01:57 PM
I'm so thankful for your kind words, Victoria. It's great to hear that I could assist you quickly and keep you updated throughout your home purchase. I'm happy to know you'll share my name with others and I look forward to helping you again...
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The overall communication and insite. Great people to work with and they care for there clients!
Reply from Nikki Thompson
May 15th, 2026 01:37 PM
I'm glad you found the communication and insight valuable, Richard. It's great to know that you felt well cared for during the process. If there's anything more I can assist with, please let me know.
Nikki was amazing! She was very thorough and explained everything so well. We had fast turn around and she got it done!
Reply from Nikki Thompson
May 6th, 2026 12:36 PM
I'm pleased to hear that you had such a positive experience, Jayelynn. I appreciate your kind words about my thorough explanations and the fast turnaround. If there's anything else you need, please let me know.
Nikki was an unbelievable help in this process. No one better!!
Reply from Nikki Thompson
May 5th, 2026 04:16 PM
I'm grateful for your kind words, Randall. I'm pleased to know I could be of help to you during the process. If there's anything else you need, please don't hesitate to reach out.
Personalized communication, responded outside of normal business hours, explained some of the terms that were unfamiliar to us.
Reply from Nikki Thompson
April 27th, 2026 08:34 PM
I'm thankful for your feedback, Tyler. I'm glad to hear that my personalized communication and explanations were helpful to you. If there's anything more you need, please feel free to reach out.
Nikki always stays on top of everything, communicates well, and gets us to the finish line without any surprises. My clients felt taken care of the whole time. Would absolutely refer her again.
Reply from Nikki Thompson
April 13th, 2026 01:13 PM
Thank you for your kind words, Taylor. I'm happy to hear that both you and your clients felt well taken care of throughout the process. Your trust and referrals mean a lot to me.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS#809823
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