Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
24 hours(Open now)
Sat
24 hours
Sun
24 hours
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Reviews from Web
Melissa is phenomenal to work with. She was available any time I had a question or needed a pre-approval letter. She was also extremely responsive to my clients. She was able to do a quick close, which helped make our offer more attractive...
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Reply from Melissa Hoover
March 24th, 2026 03:34 PM
Thank you so much for your kind words — I truly appreciate it! It’s been a pleasure working with you and supporting both you and your clients throughout the process. In today’s market, responsiveness and a smooth, on-time close can make all...
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We had an absolutely wonderful experience working with Becky as our mortgage loan officer. From start to finish, she was knowledgeable, responsive, and genuinely cared about helping us find the best solution for our needs. She took the time...
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Reply from Rebecca Houck
March 26th, 2026 06:04 PM
I'm truly grateful for your thoughtful review, William. It's rewarding to know that you appreciated the attention to detail and dedication I aimed to provide throughout your mortgage process. Ensuring clarity and responsiveness at every stage...
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Maria went above and beyond!
Reply from Maria Barraza
March 23rd, 2026 05:48 PM
I appreciate your kind words, Melissa. Going above and beyond for my clients is always my goal. I'm glad I could assist you effectively, and if you ever need more help or have further questions, please feel free to reach out.
Great communication
Reply from Nikki Thompson
March 26th, 2026 05:27 PM
I'm glad you were satisfied with the communication, Ryan. If there’s anything more I can do to assist you, please let me know.
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Very responsive and able to get issues resolved quickly
Reply from Joe Boggs
March 23rd, 2026 05:33 PM
I so appreciate you Ron and I'm grateful you allowed me to play a part in your homebuying success.
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Thomas Ray and his team are my preferred lender and I refer all of my clients to them. With Thomas, I can trust that my clients are taken care of, educated about the process and given all of their lending options.
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Reply from Thomas Ray
June 16th, 2026 07:56 PM
We love working with you too. Your hard work, professionalism, and how much you care for your clients makes our job easier and rewarding. You praise and appreciation means more to me than you know!
Communication and constient updates
Reply from Sabrena Hughes
March 26th, 2026 03:03 PM
I appreciate your feedback on the communication and consistent updates, Tanner. Ensuring that you are well-informed is a priority for me, and I'm glad it met your expectations. If there's anything else I can assist with, please feel free to...
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The ease of soing buisness via email vs in person, and having the notary come to our house for the closing.
Reply from The Vaghela Team
March 26th, 2026 03:01 PM
Devin, thank you for highlighting the convenience you experienced with the process, especially using email and having a notary visit your home for the closing. I'm pleased to hear that these elements were beneficial for you. Should you have...
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One of the smoothest transactions I've had.
Reply from Amy Jones
March 23rd, 2026 02:24 PM
I'm pleased to know that the transaction went smoothly for you, Stephen. Ensuring a seamless experience is always my aim. If there's anything more you need or any questions arise in the future, feel free to reach out. Thank you for your feedback!...
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Excellent timeliness at each step in the process. Also, the app was pretty effective for staying tuned into those steps
Reply from Deon Kapetan
March 23rd, 2026 07:10 PM
Douglas, I appreciate your feedback about the timeliness and effectiveness of the app. It's crucial for me to ensure that every step is clear and efficient for you. I'm pleased to know that it was a positive experience. If you ever have any...
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3541–3550 of 80899
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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