Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours
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Reviews from Web
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How do I even begin putting into words how thankful we are for Rob? What we went through during this loan process was incredibly stressful, exhausting, and at times felt almost impossible, but Rob never once let us feel like we were alone in...
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Reply from Owner
May 4th, 2026 06:39 PM
Thanks for taking the time to share your experience...our team LOVES crushing it for our clients!
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How do I even begin? Our experience with Rob was nothing short of exceptional. From start to finish, he went above and beyond in every single aspect of the loan process. This was not an easy transaction by any means, yet Rob remained steady,...
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Reply from Rob Rothrock
May 4th, 2026 06:39 PM
Thanks for the awesome review...it was our privilege to be a part of your home buying journey!
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Chris helped us every step of the process. We really appreciated the time he took to explain the different options available to us.
Reply from Chris Fratta
May 4th, 2026 01:17 PM
Thank you, Lisa! Thank you for your trust and confidence. Enjoy your new home!
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Karen is the best! She makes the process so easy and is always available to answer questions!
Reply from Karen Sims
May 6th, 2026 08:09 PM
Macy, thank you for your kind words. I'm glad to hear that you found the process easy and felt supported with your questions. If you have any more inquiries or need further assistance, feel free to reach out anytime.
No problems encountered
Nikki was an unbelievable help in this process. No one better!!
Reply from Nikki Thompson
May 5th, 2026 04:16 PM
I'm grateful for your kind words, Randall. I'm pleased to know I could be of help to you during the process. If there's anything else you need, please don't hesitate to reach out.
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James was fantastic. Great communication, stayed on top of things, rolled up his sleeves when we hit speed bumps. Zero complaints. My only issue was with the length of the underwriting/approval process. We thought it would be 2-3 weeks and...
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Reply from James Sikes
May 5th, 2026 02:48 PM
Tod, I'm glad to hear that you found my communication and support helpful throughout the process. I understand that the extended timeline was frustrating, and I appreciate your patience. Please feel free to reach out directly if there's anything...
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The efficiency and professionalism made this transaction a smooth one.
Reply from Gene Frazier
May 5th, 2026 12:56 PM
I'm pleased to hear that the efficiency and professionalism made your transaction smooth, Natalie. Thank you for sharing your experience. If you have any further questions or needs, feel free to reach out.
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Derrick Cozart
I had an outstanding experience working with Derek Kozart and his team at Highland Residential Mortgage. From start to finish, their level of responsiveness and professionalism truly set them apart. Every question I had was answered quickly,...
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Reply from Derrick Cozart
May 5th, 2026 01:19 PM
Michael, I'm glad to hear about your positive experience with me and the team at Highlands Residential Mortgage. It's great to know that our responsiveness and professionalism gave you confidence during the process. I'm pleased that we could...
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We had a great experience working with our lender. They were responsive, knowledgeable, and made the entire process feel smooth and stress-free. Communication was clear every step of the way, and they were always available to answer questions...
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Reply from Lauren Stamper | The Tish Ashley Te...
May 5th, 2026 07:41 PM
Lindsey, I'm glad to hear that you had a great experience with our team. It's appreciated to know that our communication and responsiveness made the process smooth and stress-free for you. Thank you for your recommendation!
2781–2790 of 80848
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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